“Excellent service from beginning to end from ordering online to the driver delivering couldn't have been any better. Just a word for the driver who was so polite and helpful ��”
“Great Web site and service. Have bought a couple of sheds from you now. Only reason I didn't give 5 stars is that I have to wait 3 weeks for delivery, so it's just me being impatient. As we live in a small village with narrow roads it's great that you offer smaller delivery lorries. Keep up the good service.”
“Very please with my 10 x 8 Shed. Delivery was delayed by a couple of weeks but it was worth the wait. Sharon was very pleasant and extremely helpful in keeping me informed of progress and delivery. The delivery driver was very polite and helpful. I would recommend Elbec.”
“Arrived as advised, however left on an enormous ‘pallet’ the size of a double bed that was very difficult for me to cut and dispose of. The product was inferior but maybe naively I expected it to at least fulfil the requirements of a greenhouse. In this area it failed until a family member intervened to resolve the numerous issues. On a positive note the prompt and efficient service I received from Elbec customer services has been excellent and appreciated. I’d recommend the company but not that product at all. Not worth the money.”
“Sharon at Elbec garden buildings looked after me so professionally throughout my summerhouse purchase. She kept me informed of delivery times and even followed up to check I was happy with my summerhouse after delivery. A real asset to her company. I really felt I was in safe hands and that she cared about customer satisfaction Thank You Sharon”
“The summerhouse arrived intact (all parts present) delivered by a very helpful driver. The quality of the materials is not great - softwood that despite application of the recommended treatment is already swelling in the rain. The resulting structure is not completely square, to the extent that I have had to bring in a joiner to make doors fit. This has been caused by a lack of clarity in the instructions - to make the building square the first corner post would have to overhang the base, which didn't seem right and isn't part of the instructions.”
“An amazing service. Ordered the shed and sorted the delivery for a couple of weeks time. Got a call the next day to bring the delivery forward by a week!! Very friendly and helpful staff.”
“A good reliable service with friendly people on the phone when required. Product delivered within days by dedicated courier. Protek paint is superior to cheaper alternatives.”
