Dear Miss Lisa,
Thank you so much for awarding us a stellar 5-star rating for your recent purchase from elbec garden buildings!
We greatly appreciate your feedback and are thrilled to hear that you found our website to be awesome and the ordering process easy.
Our team works diligently to ensure a smooth and user-friendly experience for all our customers.
We are also delighted to know that the delivery was on time, as we strive to provide efficient service from start to finish.
We look forward to serving you again!
Best wishes,
elbec garden buildings
Dear Jackie,
Thank you so much for your outstanding feedback!
Great customer service and quick delivery are two pillars of our business, so we are pleased to know that you felt supported and received your order promptly.
We hope to have the opportunity to serve you again in the future!
Best wishes,
elbec garden buildings
“A good value sunroom, which was easy to construct as we had already built a concrete pad as advised by Elbec. Delivery was delayed by a day but they kept us informed throughout the process.”
Dear Marlene,
We greatly appreciate your feedback and are thrilled to hear about your positive experience with us!
We are delighted that you found our sunroom to be a good value and easy to construct.
It's fantastic to know that following our advice to build a concrete pad paid off for you.
We always strive to ensure our customers have a hassle-free experience, and it's rewarding to hear that you found the construction process straightforward.
We apologise for the slight delay in the delivery, but we're glad that we were able to keep you informed throughout the process.
Your satisfaction is our priority, and we are grateful for your understanding!
Thank you once again for choosing elbec garden buildings.
It was a pleasure serving you, and we look forward to assisting you with any future gardening needs!
Best wishes,
elbec garden buildings
“The staff here at customer service are nothing short of amazing I had a cancelled delivery due to shire the supplier of the item Elbec chased and insured my 2nd delivery went ahead Nothing is to much trouble Big shout out to Sharon for your amazing customer service”
Dear Maria,
Thank you so much for your incredible rating of elbec garden buildings!
We are thrilled to hear that you had a great experience with us.
The staff here at customer service are nothing short of amazing, and we are glad that we were able to assist you with your delivery issue.
We understand that unexpected situations can arise, but we always strive to go the extra mile for our customers. Our team ensured that your second delivery went ahead smoothly, and we are glad that we could be of assistance.
We truly believe that nothing is too much trouble when it comes to providing excellent customer service.
A big shout-out goes to Sharon for her outstanding commitment to serving our customers. We will make sure to pass on your kind words to her!
Once again, thank you for your support and for choosing us.
If you have any further questions or need any assistance in the future, please do not hesitate to reach out to us.
Best wishes,
elbec garden buildings
“None of the glazing had any numbers so that cause some issues. Also some of the parts had no numbers on them. One piece was missing the light angle iron strapping that goes along the length of the side of the greenhouse”
Dear Gary,
We greatly appreciate the time you took to share your feedback!
We are thrilled to hear that you had a great experience with us and that you are pleased with your new metal shed.
It's wonderful to know that the parts fit together perfectly and there are no leaks when it rains.
Ensuring a high-quality product and excellent service is our top priority, so your satisfaction means a lot to us.
Once again, thank you for choosing us!
Best wishes,
elbec garden buildings
“I bought three 1.8m x 1.8m double slated fence panels and the ordering and delivery was great. However the fence panels I think are not great quality. The gaps between slats are uneven, some slats are slightly warped and generally poor quality timber for the slats is used. One of the panels was thicker that the other two as different sized timber had been used between the stats so l had to pack out the panel to get a flush fit. I realise they are made from a natural product but they seem to be put together by eye rather than using a jig for the spacing. Considering the cost I expected better but from a distance the fencing looks nice.”
Dear Simon,
Thank you so much for your wonderful 5-star rating of elbec garden buildings!
Very helpful and positive response, thank you!
If you ever have any questions or need further assistance, please don't hesitate to reach out.
Thanks again for choosing elbec garden buildings, Simon! We hope to serve you again in the future!
Best wishes,
elbec garden buildings
“When there was a delay I was informed at once. Was all in great condition, and instructions were easy to follow. Would have preferred some pre-drilled holes in places, but overall.... A great product at a great price”
Thank you so much, Shane, for your fantastic 5-star rating of our elbec garden buildings!
We greatly appreciate your feedback and are thrilled to hear that you found your purchase to be in great condition and that the instructions were easy to follow.
We apologise for any delays you may have experienced, but we're glad to hear that you were promptly informed about them.
Your suggestion regarding pre-drilled holes is duly noted, and we will definitely consider it.
Overall, we are overjoyed that you are satisfied with our product, especially considering the great price.
Thank you once again for choosing our elbec garden buildings - we truly appreciate your support!
Best wishes,
elbec garden buildings
Dear Customer,
We truly appreciate your kind words and support.
Delivered with a smile, and on time, is something we strive for with every order.
It means a lot to us that our efforts were recognized and that we were able to meet your expectations!
Best wishes,
elbec garden buildings
“Ordering was easy, was keeped up to Date regarding delivery. Delivery driver came when he said he was going to, delivered the shed in the garden where we wanted it, and gave my husband some good tips on fitting it.”
Dear Sandra,
We deeply appreciate your feedback and are thrilled to hear that you had a seamless experience with us.
We are delighted to know that ordering was easy for you and that you were kept up to date regarding the delivery process.
It's fantastic to hear that the delivery driver arrived as scheduled and placed the shed in your desired location within the garden.
We're also glad that your husband received useful tips on fitting it from the driver!
Your satisfaction is our top priority, and we are grateful for your support and trust in our products and services.
Should you require any further assistance or have any questions in the future, please do not hesitate to reach out!
Best wishes,
elbec garden buildings
Dear Elizabeth,
We truly appreciate your support and are delighted to hear that you had a positive experience with us, from ordering to delivery.
Your feedback about our good value for the money paid and the impeccable service you received is greatly appreciated.
We take great pride in ensuring our customers' satisfaction, so it makes us incredibly happy to know that we met your expectations.
We are grateful for your trust in our products and services, and we look forward to assisting you again in the future!
Best wishes,
elbec garden buildings
Thank you, John, for taking the time to give us a 5-star rating!
We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with our products and service.
Thanks again for choosing elbec garden buildings!
Best wishes,
elbec garden buildings
Dear Howard,
We appreciate your feedback and are delighted to hear you had a positive experience with our products!
We have taken note of your suggestion regarding the timber selection before fabrication and will look into it.
We aim to provide high-quality products, and your input helps us continuously improve our offerings.
Once again, we sincerely appreciate your review and your support!
Best wishes,
elbec garden buildings
“Delivery slots were great packaging was also great but shed build instructions leave a little to be desired especially when it comes to the roof and didn't come with enough 40mm screws. Also apex of shed is offset so enless you fit the right way round you won't know it's wrong until you fit the roof boards. I would say unless you are really good at DIY I would steer clear.”
“Really pleased with our summer house good quality and great value for money. Customer service was friendly & helpful advice plus delivery service on time and very helpful too Pre booked Assembly done following day again cannot fault service, very professional team We have painted it with Golden Oak weather seal and now looks super”
Dear Music Lover,
We are thrilled to hear that you are really pleased with your summer house and that it has provided you with great value for money!
Our customer service team takes pride in being friendly and providing helpful advice, so we are delighted to hear that you found them to be just that.
We also strive to ensure timely delivery and a helpful delivery service, so we are glad our team was able to meet your expectations in that regard as well.
It's wonderful to know that the pre-booked assembly went smoothly and that you couldn't find any faults with our service.
Lastly, we're pleased to hear that the Golden Oak weather seal has given your summer house a superb look.
Your satisfaction is our ultimate goal, and feedback like yours keeps us motivated to continue delivering exceptional service!
Thank you again for your support and for taking the time to leave a review. We truly appreciate it!
Best wishes,
elbec garden buildings
“Beautiful Summer House relatively straightforward to build so long as you follow the instructions. Window catch was poor quality and was broken and the wrong size felt tacks were supplied. The biggest disappointment is that the windows are bowing already so be prepared to have to do a bit of reinforcement”
“Choosing a greenhouse to suit our requirements was super easy on the website and could make all pf the choices for the finish before ordering. There was a huge number of delivery date options and the delivery company was phenomenal!! Fantastic product which felt very sturdy and the instructions were simple and easy to follow! Fantastic service!”
Dear Jessica,
We greatly appreciate your support and are thrilled that you found choosing a greenhouse to suit your requirements super easy on our website.
It's wonderful to hear that you were able to make all of the choices for the finish before placing your order.
We are delighted that you had a wide range of delivery date options and that the delivery company provided a phenomenal service.
Moreover, we are extremely pleased that you found our product to be fantastic and sturdy.
We take great pride in delivering high-quality garden buildings that meet our customers' expectations.
Additionally, it's great to hear that our instructions were simple and easy to follow, making your experience even more enjoyable.
Thank you once again for your kind words and for choosing us!
Best wishes,
elbec garden buildings
Dear Sue,
Thank you so much for giving us a fantastic 5-star rating!
We greatly appreciate your feedback and are thrilled to know that you found our products and services to be of high quality.
We're delighted to hear that your ordering experience was easy.
At elbec, we strive to ensure a seamless and hassle-free purchasing process for our customers.
We're also pleased to know that your delivery arrived on time and that our delivery driver was polite, helpful, and handled your order with care.
Thank you once again for your glowing review.
It means a lot to us and encourages us to continually provide the best service and products.
Best wishes,
elbec garden buildings
“Excellent product apart from the felt nails which are to small, they get discarded which seems a waste of materials. Bought next size up. Otherwise great shed for the price.”
