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elbec garden buildings Reviews

4.3 Rating 2,419 Reviews
80 %
of reviewers recommend elbec garden buildings

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We ordered our Arbor on the Monday and delivery was made on the Friday of the same week. Can't ask for a better service than that. Thank you.
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Posted 5 months ago
Good Morning, Thank you for sharing your fantastic review with us. We are thrilled to hear that your Arbour was delivered so promptly. Providing efficient service is always our goal, and your satisfaction means the world to us. If you have any questions or need further assistance, please do not hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 4 months ago
Excellent. Good value for money, kept informed on when greenhouse would be delivered.
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Posted 5 months ago
Good Morning, Thank you for taking the time to share your excellent review with us. We are thrilled to hear that you found your purchase satisfactory and that we kept you informed regarding the delivery of your greenhouse. Communication is key, and we are delighted to have met your expectations. Should you need any assistance or have any questions, please feel free to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 4 months ago
I ordered a Summer House and it was delivered very quickly by a most helpful gentleman. A minor issue with the building was resolved courteously and quickly. The instructions are comprehensive and easy to follow. Recommended .
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Posted 5 months ago
Good Morning, Thank you for taking the time to leave such a lovely review. We are delighted to hear that your Summer House was delivered quickly and that any minor issues were resolved promptly. It’s great to know that you found the instructions comprehensive and easy to follow. Your recommendation means a lot to us. If you need assistance or have any questions, please feel free to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 4 months ago
Excellent information and guidance provided. Delivered as expected
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Posted 5 months ago
Good Morning, Thank you for sharing your wonderful review. We are so pleased to hear that you found our information and guidance to be excellent, and that your delivery went as expected. Your feedback is invaluable to us, and it motivates our team. If you have any questions or need assistance, please do not hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 4 months ago
Very helpful delivery team.
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Posted 5 months ago
Good Afternoon, Thank you for taking the time to share your wonderful review. We are delighted to hear that you found our delivery team to be very helpful. Ensuring a smooth delivery experience is important to us, and it is fantastic to know that we met your expectations. If you ever need further assistance, please do not hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 5 months ago
Service and quality of log cabin was excellent
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Posted 5 months ago
Good Afternoon, Thank you for sharing your fantastic review with us. We are thrilled to hear that you found our service to be excellent and that the Log Cabin has met your expectations. Your satisfaction means the world to us, and we appreciate your kind words. If you need any assistance or have any questions, please do not hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 5 months ago
I ordered a small shed from your website I did find it strange that the delivery driver was t allowed to take it anywhere
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Posted 5 months ago
Good Afternoon, Thank you for your review and for sharing your experience with us. We are glad to hear that you found your order process smooth. We understand it can be a bit unusual regarding the delivery restrictions, but this is in place to ensure safety. If you have any questions or need assistance, please feel free to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 5 months ago
Really pleased with it. Speedy delivery too.
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Posted 5 months ago
Good Afternoon, Thank you for taking the time to leave your lovely comments. We are delighted to hear that you are pleased with your purchase and that the delivery was speedy. Your satisfaction is our top priority, and we appreciate your feedback. If you have any questions or need assistance, please feel free to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 5 months ago
Good quality shed for a very reasonable price. Easy to erect. Good communication from delivery drivers and delivered on my preferred date and on time. Would definitely recommend Elbec
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Posted 5 months ago
Good Afternoon, Thank you for taking the time to share your fantastic feedback. We are delighted to hear that you are pleased with your shed and the ease of assembly. It is wonderful to know our delivery team met your expectations and that everything arrived on time. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. If you need any assistance or have any questions, please feel free to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 5 months ago
Fantastic service, love the potting shed ,very sturdy and was built by the team in only an hour.
elbec garden buildings 5 star review on 25th June 2025
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Posted 5 months ago
Good Afternoon, Thank you for leaving your fantastic review with us. We are delighted to hear that you love your potting shed and that our team could build it for you so efficiently. Your satisfaction truly makes our day. If you have any questions or need any assistance, please do not hesitate to contact our Customer Care Team.. Kind Regards, elbec Garden Buildings.
Posted 5 months ago
Excellent
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Posted 5 months ago
Good Afternoon, Thank you so much for your excellent review. We truly appreciate your feedback and are delighted to hear that you had a positive experience with us. If there’s anything we can assist you with, please feel free to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 5 months ago
The arch we purchaed is perfect for our garden. Deluvery was slow, however but worth the wait.
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Posted 5 months ago
Good Afternoon, Thank you for sharing your review with us. We are delighted to hear that the arch you purchased is perfect for your garden. Your satisfaction is our top priority, and we appreciate your understanding. If you have any questions or need assistance, please feel free to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 5 months ago
The actual standard of service re the actual ordering process and delivery was excellent. However the standard of the product has proved to be below par as explained in my product review.
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Posted 5 months ago
Good Morning, Thank you for taking the time to share your feedback with us. We are pleased to hear that you had an excellent experience with our ordering process and delivery. However, we understand your concerns regarding the product. If we can be of assistance, please do not hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 5 months ago
Special thanks to the delivery driver who unloaded the complete shed single handed onto my driveway.
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Posted 5 months ago
Good Morning, Thank you for sharing your kind review with us. We are thrilled to hear that our delivery driver provided you with exceptional service. Your appreciation means a lot to us. If you have any questions or need assistance, please do not hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 5 months ago
Looks ok haven't put it together yet
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Posted 5 months ago
Good Morning, Thank you for sharing your review with us. It is great to hear that your chosen garden product has met your expectations. We hope you enjoy putting it together and that it meets your satisfaction. If you have any questions during the assembly process or need any assistance, please do not hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 5 months ago
Good service. Came on time and updates to
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Posted 5 months ago
Good Morning, Thank you for sharing your kind review with us. We truly appreciate your kind words about our service and timely updates. It’s great to know that we met your expectations. If you have any questions or need assistance, please do not hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 5 months ago
Really prompt delivery and a good quality product - great value for money!
elbec garden buildings 5 star review on 18th June 2025 elbec garden buildings 5 star review on 18th June 2025
Helpful Report
Posted 5 months ago
Good Morning, Thank you for sharing your wonderful review with us. We are delighted to hear that you received your order promptly and found the product has met your expectations. Your satisfaction is our priority, and we appreciate your kind words. Should you need any assistance or have any questions, please feel free to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 5 months ago
Fantastic high quality product thanks
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Posted 5 months ago
Good Morning, Thank you for sharing your fantastic review with us. We are thrilled to hear you are pleased with the completion of your garden product. Your satisfaction means everything to us. Should you have any questions or need assistance, please do not hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 5 months ago
I purchased a garden arbour. The person who erected it for me thought it was very straighforward with clear instructions. I was very pleased with it and looked exactly like the advertisement picture. It is very strong and sturdy.I was kept informed all the time and the delivery was on time. It was well packaged. The driver who brought it was very pleasant and helpful. I would recommend anyone to buy from this company. So trouble free and professional .Thank you.
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Posted 5 months ago
Good Morning, Thank you so much for your kind words and for sharing your wonderful experience with us. We are thrilled to hear that the assembly of your garden arbour was straightforward and that it met your expectations beautifully. It is fantastic to know you found the delivery process smooth and that our team was able to assist you. Your recommendation means the world to us, and we appreciate your support. If you need any assistance or have any questions, please do not hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 5 months ago
Very pleased overall. Customer service were quick to answer queries, and when my summerhouse went down in price, they quickly refunded the difference. The price was reasonable. As for delivery, that was a bit of a let down. The emails said I would get a 2 hour slot, on the morning of the delivery. I did get an email, but it was at 3pm, to say the product was coming between 3pm and 5pm(And I had got up at 6.30 am, just to be on the safe side) The summerhouse took my hubby and I (both pensioners) 16 hours to install it. It went up quite easy, but there was some errors in the paperwork, so read carefully, watch the youtube videos, and be prepared to adapt. Overall, I am very happy.
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Posted 5 months ago
Good Morning, Thank you for taking the time to leave your feedback with us. We are delighted to hear that you are pleased with our customer service. We also appreciate your feedback regarding the delivery timing, and will take your comments on board seriously to improve our services. It is fantastic to know that you and your husband managed to put the summerhouse together, even with the challenges you faced. If you need any assistance or have any questions, please do not hesitate to contact our Customer Care Team. Kind Regards, elbec Garden Buildings.
Posted 5 months ago
elbec garden buildings is rated 4.3 based on 2,419 reviews