ElectroCity Reviews

4.7 Rating 2,037 Reviews
93 %
of reviewers recommend ElectroCity
4.7
Based on 2,037 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read ElectroCity Reviews

About ElectroCity:

With stores in Kilkenny, Carlow and Waterford, ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide.

Visit Website

Phone:

0599188069

Email:

help@electrocity.ie

Location:

Ormonde Retail Park, Purcellsinch, Dublin Road,
Ormonde Retail Park, Purcellsinch, Dublin Road
Kilkenny
R95 X795

Write Your review

Tell us how ElectroCity made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
I was very happy as to how I was treated by you. I would have no hesitation in dealing with you again
Helpful Report
Posted 2 years ago
Great service and product
Helpful Report
Posted 2 years ago
The only down thing was waited no for washing machine too long. And discounts on your website should apply automatically like free delivery after some amount spend
Helpful Report
Posted 2 years ago
Fast & reliable service.
Helpful Report
Posted 2 years ago
Very helpful with all queries.
Helpful Report
Posted 2 years ago
Happy with product ordered, Edel I very time was little longer than I hoped
Helpful Report
Posted 2 years ago
Got a great price on a 32 inch Toshiba tv from ElectroCity. Quick hassle free delivery
Helpful Report
Posted 2 years ago
Electrocity have been excellent on recent orders! Delivery charge for last order is slightly excessive - for a large item order the charge is fine
Helpful Report
Posted 2 years ago
Good service
Helpful Report
Posted 2 years ago
Very friendly service always happy with price.
Helpful Report
Posted 2 years ago
Delivered on time very friendly. Took old appliance away. Appliance looks great
Helpful Report
Posted 2 years ago
The initial purchase was fine, quick and efficient. However, I thought I had a problem with the product since and completed a contact form online and didn't hear a thing! So that could certainly be improved upon. The problem resolved itself so I didn't need to get in touch again, but if I was still waiting on someone to reply to my issue at this stage I would be rather annoyed which would be a shame. Thanks!
Helpful Report
Posted 2 years ago
Ordering is easy. Delivery sometimes very complicated. No communication from drivers. Having an issue with a washing machine now which they are telling me I’m using too much powder. Stars rating may change if they don’t stop trying to mansplain how to use a washing machine.
Helpful Report
Posted 2 years ago
Great customer service from Kilkenny store.
Helpful Report
Posted 2 years ago
Good service and quick delivery
Helpful Report
Posted 2 years ago
Ordered online.. Very efficient.. Was emailed the next day and told it was in store for collection.. Yet no one at reception knew anything about my collection..
Helpful Report
(ElectroCity Kilkenny) - Posted 2 years ago
Customer service was quick but not the friendliest
Helpful Report
(ElectroCity Carlow) - Posted 2 years ago
Thought I would have got it same day as it was only a small item which was on sale on the floor
Helpful Report
Posted 2 years ago
Coffee maker was to be delivered by DPD on Saturday eventually got it the following Wednesday no reason given for delay
Helpful Report
Posted 2 years ago
Waiting a while for click and collect, other than that no problems
Helpful Report
Posted 3 years ago
ElectroCity is rated 4.7 based on 2,037 reviews