ElectroCity Reviews

Name: ElectroCity
Address: Ormonde Retail Park, Purcellsinch, Dublin Road, Ormonde Retail Park, Purcellsinch, Dublin Road, Kilkenny
Rating: 4.71

4.7 Rating 2,665 Reviews

93 %

of reviewers recommend ElectroCity

4.7

Based on 2,665 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About ElectroCity:

With stores in Kilkenny, Carlow and Waterford, ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide.

Visit Website

Phone:

0599188069

Email:

help@electrocity.ie

Location:

Ormonde Retail Park, Purcellsinch, Dublin Road,
Ormonde Retail Park, Purcellsinch, Dublin Road
Kilkenny
R95 X795

Write Your review

Tell us how ElectroCity made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ElectroCity 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great price, fast deliv ery”

Helpful Report

Posted 4 years ago

“Easy to purchase on line. Date for collection emailed very quickly.”

Helpful Report

Posted 4 years ago

“Quick and easy.”

Helpful Report

Posted 4 years ago

“Very efficient”

Helpful Report

Posted 4 years ago

“Very efficient”

Helpful Report

Posted 4 years ago

“Ordered online.. Very efficient.. Was emailed the next day and told it was in store for collection.. Yet no one at reception knew anything about my collection..”

Helpful Report

(ElectroCity Kilkenny) - Posted 4 years ago

“Helpful, efficient and fast service”

Helpful Report

(ElectroCity Kilkenny) - Posted 4 years ago

“Great customer service”

Helpful Report

Posted 4 years ago

“I would have expected an invoice and an already live guarantee instead of arranging it for myself”

Helpful Report

Posted 4 years ago

“good value easy purchase.”

Helpful Report

Posted 4 years ago

“Very prompt service and collection was easy.”

Helpful Report

Posted 4 years ago

“Customer service was quick but not the friendliest”

Helpful Report

(ElectroCity Carlow) - Posted 4 years ago

“Friendly staff, and very good customer service”

Helpful Report

Posted 4 years ago

“Excellent service staff very helpful”

Helpful Report

Posted 4 years ago

“Electrocity provides great service. It is my go to shop for electronics. Staff are friendly and knowledgable.”

Helpful Report

Posted 4 years ago

“I have used Electrocity in Kilkenny for 20 years now. I have always found it to be good value, there is great choice, and the staff are amazing. My last order was online and the whole process was equally great.”

Helpful Report

Posted 4 years ago

“Thought I would have got it same day as it was only a small item which was on sale on the floor”

Helpful Report

Posted 4 years ago

“The delivery was shockingly fast. I bought a toaster and it arrived faster than stuff I get on Amazon, and I have Amazon Prime, so that's shocking. The toaster is immaculate and well worth the money. Before that, I got a laptop. Unfortunately, it had to be shipped from the supplier, so it was a long wait even though we selected collection at checkout. Despite that, each time we called to ask about it the staff were helpful, quick to respond, and very nice. I call a lot of shops and it's RARE to find one with people who are both nice and helpful. The laptop is also incredible.”

Helpful Report

Posted 4 years ago

“Coffee maker was to be delivered by DPD on Saturday eventually got it the following Wednesday no reason given for delay”

Helpful Report

Posted 4 years ago

“I ordered online and order was ready for collection in few days. Very efficient.”

Helpful Report

Posted 4 years ago

ElectroCity is rated 4.7 based on 2,665 reviews