ElectroCity Reviews

Name: ElectroCity
Address: Ormonde Retail Park, Purcellsinch, Dublin Road, Ormonde Retail Park, Purcellsinch, Dublin Road, Kilkenny
Rating: 4.71

4.7 Rating 2,665 Reviews

93 %

of reviewers recommend ElectroCity

4.7

Based on 2,665 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About ElectroCity:

With stores in Kilkenny, Carlow and Waterford, ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide.

Visit Website

Phone:

0599188069

Email:

help@electrocity.ie

Location:

Ormonde Retail Park, Purcellsinch, Dublin Road,
Ormonde Retail Park, Purcellsinch, Dublin Road
Kilkenny
R95 X795

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ElectroCity 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

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English

“Very fine local retailer.”

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Posted 4 years ago

“Staff very helpful and also very knowledgeable.”

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Posted 4 years ago

“Great service very quick”

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Posted 4 years ago

“Really helpful staff on the phone and great prices”

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Posted 4 years ago

“I ordered a printer online and in 1 hour was ready to collect in the shop. Very good customer service”

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Posted 4 years ago

“Fast efficient service.”

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Posted 4 years ago

“Delighted with product and service. Got a call from installer promptly after ordering oven. He arrived the following day at the appointed time, removed the old machine (and took it away) and installed the new one. All in less than an hour. He even tidied up after himself. Fantastic stress free service in a Covid climate.”

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Posted 4 years ago

“A1 with service”

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Posted 4 years ago

“Great service from start to finish I’d definitely use again and recommend to friends”

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Posted 4 years ago

“I ordered a tv and wall mount online and collected in Electro City Carlow. The wall mount I received was not the wall mount (Full Motion TV Mount | 22 Inches to 43 Inches SKU: TVMOUNT.22-43) I ordered. The wall mount I received was €5.00 cheaper in store than online and I waited to see if the store assistant would acknowledge this and offer me my overpayment. Unfortunately this didn’t happen. I did see the store assistant bring this matter to the attention of another employee, but they obviously decided to pass off the cheaper product. The €5 is not the issue here. The issue, I believe is the fact that the store assistant not only recognised the error but instead of bringing this to my attention, actually tried to hide the discrepancy. I’m sorry to say that ElectroCity will not be my first choice electricial retailer in the future.”

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(ElectroCity Carlow) - Posted 4 years ago

“Great service and prices”

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Posted 4 years ago

“Terrible customer service in carlow store needed id to pick up a item even though I had the order number, the email, the card used to pay and could say my address (which is Irish spelt). Staff member serving looked as if I had 10 heads and another staff member stood near watching and listening as if they did not have a job to do. Would not go there again with the hardship of trying to get paid item. Click and collect in other stores much better service and do not need all that information to collect a item. As if someone else had my order number address credit card detail card with my name on it to try steal a deep fat fryer made no sense why so much information was needed very excessive.”

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(ElectroCity Carlow) - Posted 4 years ago

“Very good”

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Posted 4 years ago

“Great service!! I was able to collect my TV straight away the next day!!”

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Posted 4 years ago

“Very good”

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Posted 4 years ago

“Fantastic service!”

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Posted 4 years ago

“Staff are really helpful”

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Posted 4 years ago

“Quick delivery and excellent product. couldn't be beaten on price!!”

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Posted 4 years ago

“Excellent service. Changed my delivery request with no issue. Very happy with my purchase.”

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Posted 4 years ago

“Prices were good and Delivery was fairly quick”

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Posted 4 years ago

ElectroCity is rated 4.7 based on 2,665 reviews