I ordered a tv and wall mount online and collected in Electro City Carlow. The wall mount I received was not the wall mount (Full Motion TV Mount | 22 Inches to 43 Inches
SKU: TVMOUNT.22-43) I ordered. The wall mount I received was €5.00 cheaper in store than online and I waited to see if the store assistant would acknowledge this and offer me my overpayment. Unfortunately this didn’t happen. I did see the store assistant bring this matter to the attention of another employee, but they obviously decided to pass off the cheaper product.
The €5 is not the issue here. The issue, I believe is the fact that the store assistant not only recognised the error but instead of bringing this to my attention, actually tried to hide the discrepancy.
I’m sorry to say that ElectroCity will not be my first choice electricial retailer in the future.
4 years ago
ElectroCity has a
4.7
average rating
from
2,500
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