ElectroCity Reviews

Name: ElectroCity
Address: Ormonde Retail Park, Purcellsinch, Dublin Road, Ormonde Retail Park, Purcellsinch, Dublin Road, Kilkenny
Rating: 4.71

4.7 Rating 2,501 Reviews

93 %

of reviewers recommend ElectroCity

4.7

Based on 2,501 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About ElectroCity:

With stores in Kilkenny, Carlow and Waterford, ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide.

Visit Website

Phone:

0599188069

Email:

help@electrocity.ie

Location:

Ormonde Retail Park, Purcellsinch, Dublin Road,
Ormonde Retail Park, Purcellsinch, Dublin Road
Kilkenny
R95 X795

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ElectroCity 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

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English

“Excellent customer service provided online, easily able to get information and process my online request and check stock for me. Always make my big electrical purchases with electricity for one hundred percent success.”

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Posted 4 months ago

“Very helpful with a returned item no hassle and a replacement given to me there and then very helpful staff.”

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Posted 4 months ago

“really quick easy to deal with, product excellaint and price best around”

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Posted 4 months ago

“Excellent retailer”

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Posted 4 months ago

“Phone arrived and was as advertised, thank you”

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Posted 4 months ago

“Perfect service!”

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Posted 4 months ago

“Excellent price and fast delivery.”

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Posted 4 months ago

“All my electric appliances come from Electro City.Best company ever. Competitive prices. Collecting is easy. Recycling of used items is absolutely no problem. Someone always there to help lift heavy items. Would never consider shopping electric items anywhere else. Special mention.. Mary Ronan .”

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Posted 4 months ago

“Delivery within two days ( large item) , click and collect nearly right away. Cheap delivery and affordable products. Staff and delivery drivers lovely.”

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Posted 4 months ago

“Great experience, product delivered quickly and without issues”

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Posted 4 months ago

“Super fast and nice people”

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Posted 4 months ago

“Great service, fast delivery and well-packaged.”

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Posted 4 months ago

“You advertised the heater I bought as the wrong wattage.The Delonghi dragon you have claims to be a higher output than it actually is.”

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Posted 4 months ago

Thanks for bringing this to our attention! We do apologise for the incorrect power output listed for the Dragon radiator, this has now been updated to the correct 2000W. Do feel free to reach out to us at help@electrocity.ie if you have any further questions or concerns. — The ElectroCity Team ⚡

Posted 4 months ago

“The TV I wanted was out of stock in the shop in Carlow but they had one in the warehouse with they organised to get delivered to the branch near me, happy days ☺️”

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Posted 5 months ago

“Received what I ordered well packed and when promised !”

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Posted 5 months ago

“Easy ordering and delivered on time and with a smile”

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Posted 5 months ago

“Good experience. Although printing ink I had ordered was not delivered in full to Kilkenny when I was notified of order ready status. Had to call back the following day to collect remainder.”

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Posted 5 months ago

“Fantastic”

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Posted 5 months ago

“Extremely polite and helpful staff, would highly recommend. I am definitely returning again for all types of items in future. Made me and my wife's experience so easy from day one!!”

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Posted 5 months ago

“Great prices, online shopping experience, customer support and delivery!”

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Posted 5 months ago

ElectroCity is rated 4.7 based on 2,501 reviews