ElectroCity Reviews

Name: ElectroCity
Address: Ormonde Retail Park, Purcellsinch, Dublin Road, Ormonde Retail Park, Purcellsinch, Dublin Road, Kilkenny
Rating: 4.71

4.7 Rating 2,662 Reviews

93 %

of reviewers recommend ElectroCity

4.7

Based on 2,662 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About ElectroCity:

With stores in Kilkenny, Carlow and Waterford, ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide.

Visit Website

Phone:

0599188069

Email:

help@electrocity.ie

Location:

Ormonde Retail Park, Purcellsinch, Dublin Road,
Ormonde Retail Park, Purcellsinch, Dublin Road
Kilkenny
R95 X795

Write Your review

Tell us how ElectroCity made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ElectroCity 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good service as always”

Helpful Report

Posted 3 years ago

“I bought the Happy Frizz Soda Stream type machine and it was cheaper than I could find anywhere else.”

Helpful Report

Posted 3 years ago

“Very fast delivery and very well packaged.”

Helpful Report

Posted 3 years ago

“Ordered a Eufy security camera ( cheapest on line ) on Friday night. Delivered by courier on Tuesday morning. Excellent service from an Irish company.”

Helpful Report

Posted 3 years ago

“Delivery was prompt, but as often my request to text or ring at the allocated time Before delivery doesn't happen. I didn't get a call at all, just a doorbell call at 9am. I would suggest that use clear plastic wrapping, instead of black, as It is more suitable for the recycling bin. I am not sure if the black can be recycled.”

Helpful Report

Posted 3 years ago

“Great Quality & Quick delivery time.”

Helpful Report

Posted 3 years ago

“Delivery was very fast”

Helpful Report

Posted 3 years ago

“Easy order fast delivery”

Helpful Report

Posted 3 years ago

“This was my first time ordering from ElectroCity and would definitely order from them again. Quick delivery, well packaged, good email updates. Would recommend 👌”

Helpful Report

Posted 3 years ago

“Everything was perfect, fast order and collection 🙂”

Helpful Report

Posted 3 years ago

“My order was ready for collection quicker than I thought it would be, also when collecting staff were very helpful, even gave additional advice for the items purchased”

Helpful Report

Posted 3 years ago

“no support options available”

Helpful Report

Posted 3 years ago

Hi David, If you do wish to get in touch our phone number and help centre are linked on your order confirmation and dispatch emails. We also have several contact options such as Twitter DMs, Instagram DMs, email, online chat and phone support listed on our website.

Posted 3 years ago

“Ordered online with humm financing. Click & Collect was quick and easy with convenient pickup location at the Waterford branch.”

Helpful Report

Posted 3 years ago

“Why do I need to pay BEFORE finding out if an item is immediately available for collection?”

Helpful Report

Posted 3 years ago

“Easy transaction and quick delivery thank you.”

Helpful Report

Posted 3 years ago

“Very happy with purchase and quick delivery. 5 🌟 service.”

Helpful Report

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

“Great prices fast delivery”

Helpful Report

Posted 3 years ago

“everything ok, good communication, delivery on time”

Helpful Report

Posted 3 years ago

“Everything good only when l arrived to pick it up it wasn’t ready so had to wait another 15 mins even though I got a message saying it was ready”

Helpful Report

Posted 3 years ago

ElectroCity is rated 4.7 based on 2,662 reviews