Login
Start Free Trial Are you a business? Click Here

Ferre UK LTD Reviews

4.0 Rating 109 Reviews
71 %
of reviewers recommend Ferre UK LTD

Write Your review

Definately would recommend. Excellent products. And they look lovely in my kitchen.
Helpful Report
Posted 3 months ago
Hi there, Thanks for your feedback. We’re glad you’d recommend us 🥰 Kind regards, Team Ferre UK LTD
Posted 3 months ago
Never got my order in the end as i asked for a refund I paid for next day delivery but never turned up the next day and trying to contact ferre is a joke they told me it was out for delivery that day but then refunded me but surley if it was out for delivery they wouldnt be able to cancel it but they did then i had to wait 6 days for my refund to go into my bank i will never use ferre again they lie and then say i was harrassing them after spending my well earned money with them there a joke
Helpful Report
Posted 20 hours ago
Product was delivered damaged with a dent in the front
Helpful Report
Posted 21 hours ago
Faulty appliance, not fit for purpose. Little or no response from their appalling customer service after months of trying to contact Ferre for a replacement and now refund. Would definately NOT reccomend Ferre UK ltd
Helpful Report
Posted 2 days ago
Hello, thank you for reaching out. We are available on Whatsapp, facebook services. On which platform you tried to reach us? We would like to solve your issue immediately. Could you please share your order number and fullname on one of these platforms? Thank you for your understanding. Kind regards, Ferre Cooker
Posted 2 days ago
My new gas cooker was delivered really quickly. The delivery men were polite, professional and helpful. My cooker was extremely well packaged, it looks very good and works well. I will be back for more products.
Helpful Report
Posted 2 days ago
Thank you for your review. We’re delighted to hear the delivery was quick, the team were polite and helpful, and that your cooker looks and works great. If you need anything else, we’re here to help. Kind regards, Team Ferre UK LTD
Posted 1 day ago
Very pleased with gas hob purchase. Good value for the money. Exactly as described. Prompt despatch and well packaged.
Helpful Report
Posted 3 days ago
Thank you for your review. We’re delighted you’re pleased with the gas hob, that it offered good value, and arrived exactly as described with prompt dispatch and secure packaging. If you need anything else, we’re here to help. Kind regards, Team Ferre UK LTD
Posted 1 day ago
Very happy with your gas hob. I have recommended few friends they also brought.goid quality and easy to use and clean. I will recommend this company
Helpful Report
Posted 1 week ago
Thank you for your review. We’re thrilled you’re happy with the gas hob and that you’d recommend us to friends. If you need any further assistance, we’re here to help. Kind regards, Team Ferre UK LTD
Posted 1 week ago
Email Ferre regarding an issue with cooker on Friday. It’s now Wednesday evening and still waiting for a reply very poor after sales service.
Helpful Report
Posted 1 week ago
Hi, Sorry to hear about the delay in replying regarding your cooker issue. This isn’t the experience we want for you. Please could you share your order number, the model, purchase date, and a brief description of the issue? Through facebook messenger. Something must have gone wrong in the email service. We’ll review your case and get this resolved as a priority. Thank you for letting us know—we’re here to help. Kind regards, Team Ferre UK LTD Liebe Grüße, Team Ferre UK LTD
Posted 1 week ago
I purchased 5 burner gas hob but due to some change in plan I have to to cancel my order. Ferre were very efficient each time I contacted them via WhatsApp and then they cancelled my order and got refunded very next day. But in future I look forward to purchase product from them. Thanks
Helpful Report
Posted 1 week ago
Thank you for your review. We’re glad to hear the cancellation and refund were smooth and quick, and that you’d consider purchasing from us again in the future. If you need anything else, we’re here to help. Kind regards, Team Ferre UK LTD
Posted 1 week ago
Ferre supplied a new oven door and knob after they were broken Fast service and help
Helpful Report
Posted 1 week ago
Thank you for your review. We’re glad to hear you’re satisfied with the quick replacement of the oven door and knob, and our service. If you need anything else, we’re here to help. Kind regards, Team Ferre UK LTD
Posted 1 week ago
Not good hood doesn’t work. And we have contracted cost more services had no respond. Wasted too much time. Now we need some to come and install the hood once again.
Helpful Report
Posted 1 week ago
Hi Armando, Sorry to hear about the hood not working and the lack of response. This isn’t the experience we want for you. Please could you share your order number and a brief description of the issue (hood model, purchase date, where bought)? We’ll review your case and get this resolved as a priority. Thank you for letting us know—we’re here to help. Kind regards, Team Ferre UK LTD Liebe Grüße, Team Ferre UK LTD
Posted 1 week ago
I recently purchased a gas hob from Ferre UK LTD and I am very pleased with my experience. The product itself is excellent, but what really stood out was the level of service. The delivery was prompt and handled with care, and the team was incredibly pleasant and helpful throughout the entire process. Highly recommended!
Helpful Report
Posted 2 weeks ago
Thank you for your review. We’re thrilled to hear you’re pleased with the gas hob and our service. We appreciate your recommendation and are here if you need anything else. Kind regards, Team Ferre UK LTD
Posted 1 week ago
Excellent. Arrived on time . Well packed. Very satisfied customer.
Helpful Report
Posted 2 weeks ago
Thank you for your review. We’re delighted to hear your order arrived on time and well packed. If you need anything else, we’re here to assist. Kind regards, Team Ferre UK LTD
Posted 2 weeks ago
Bought a mini oven and it was defective. On reporting the fault to Ferre they immediately gave me a refund. I was so impressed with the customer service that I bought another one ( works perfectly). Both arrived 48 hrs after ordering. Service second to none. Definitely recommend this company.
Helpful Report
Posted 2 weeks ago
Thank you for your review. We’re delighted to hear the refund process was smooth and that your new mini oven is working perfectly! If you need anything else, we’re here to assist. Kind regards, Team Ferre UK LTD
Posted 2 weeks ago
Furkan was very helpful when dealing with my request.
Helpful Report
Posted 2 weeks ago
Thank you for your review. We’re glad Furkan could help with your request. If you need anything else, we’re here to assist. Kind regards, Team Ferre UK LTD
Posted 2 weeks ago
Package was delivered quickly and without any damage. The box however was not fully secure albeit ok in transit.
Helpful Report
Posted 2 weeks ago
Thank you for your review, Bill. We’re glad the delivery was quick and that there was no damage, and we’ve noted the box security issue for our courier team. If you need anything else, we’re here to help. Kind regards, Team Ferre UK LTD
Posted 2 weeks ago
Looks good quality and was a good price. Very hsppy with my purchase.
Helpful Report
Posted 3 weeks ago
Thank you for your kind words, David. We’re glad you’re happy with your purchase and that you found good value. If you need anything else, we’re here to help. Kind regards, Team Ferre UK LTD
Posted 2 weeks ago
I'd ordered the wrong hob but I got the order cancelled without any hastle. Furkan helped me to sort out the situation very smoothly. He was very polite with his response. I got my refund literally instanteniously. Looking forward to place my new order. Thanks
Helpful Report
Posted 3 weeks ago
Thank you for sharing your experience, Kishor. We’re glad the cancellation, refund, and assistance from Furkan went smoothly. If you need anything else, we’re here for you :) Kind regards, Team Ferre UK LTD
Posted 3 weeks ago
We bought a white ferre cooker hood to blend in with all our other white appliances. Very sleek, very effective design. Customer service was top drawer. And overall id highly recommend
Helpful Report
Posted 1 month ago
Thank you for your feedback, Mike. We’re glad the white Ferre cooker hood fits your kitchen. This is the feedback we want to hear from our customers! If you need anything else, please let us know. Kind regards, Team Ferre UK LTD
Posted 1 month ago
Over did not work on delivery, maybe it had been kept in a damp warehouse, but once it had dried up it has been a nice little cooker
Helpful Report
Posted 1 month ago
Thank you for your feedback, Richard. We’re noting every feedback we get from customers. If you need any further assistance, please let us know. Kind regards, Team Ferre UK LTD
Posted 1 month ago
As described, instructions are a little vague, but getting there with it
Helpful Report
Posted 1 month ago
Thank you for your feedback! We appreciate you taking the time to share your thoughts. Kind regards, Team Ferre UK LTD
Posted 1 month ago
Ferre UK LTD is rated 4.0 based on 109 reviews