“When we decided to install a Stove, we searched the Internet and approached a lot of companies for quotes and advice on what best to do. Designer Fireplaces were by far the best company that I had to deal with. Really professional service and happy to help at every step of our installation. The quality of products was second to none.
All in all very impressed with the whole experience.
Highly Recommended 5 Stars !!
Thank you Designer Fireplaces.”
“Beautiful mantle lovely feature to our living room, efficient company to purchase from quick response to any questions or queries.recommend this company to friends and family”
“Designer Fireplaces gave us an excellent service. They advised us on the correct sizing and how they could adjust the fireplace to incorporate an electrical fire. We ordered the separate parts very easily. We didn't have to wait to long until our beautiful new oak fireplace and fire arrived, well protected and on time. The delivery team were good and we are now building up steam to get it fitted. It looks pretty straight forward and we are confident we can contact the designer fireplace team if needed. Many thanks guys.”
“Really pleased with my new fire surround, the quality of the wood is excellent. All of the staff I spoke to during my purchase were very helpful from the telephone enquiry to the delivery driver.”
“I needed something different making and they were only too happy to help. It was hand delivered from Birmingham from a very courteous driver and the craftsmanship is so professional. Would I recomend Yes would I use again Yes.”
“Excellent service and advice throughout. Delivered on time by a courteous and professional driver. The product is beautiful and is a lovely focal point for our property. Highly recommended!”
“Excellent value for money, fantastic craftsmanship. No problem with delivery. Would recommend this company to anybody. Would like to say a great big thank you to the sales team who were more than accommodating to my specially made to order timber mantle......”
“We were most impressed with the way we were looked after when we visited Designer Fireplaces. The industrial estate where they are situated and their showroom are far from flashy but we were well looked after and all our questions were answered. There was absolutely no pressure to buy. Indeed, we were advised against buying a more expensive limestone fireplace as it would too easily mark. Delivery was on the day we requested and there were no demands for payment. We are delighted with the fireplace which was very easy to fit. We paid when we were totally satisfied. A great little company!”
“I ordered an oak mantel and wanted it to match the rustic oak range from oak furniture land. It was delivered 3 days after order and is a perfect match. Brilliant service. My only gripe was that the heads of the screws provided were too big to fit through the slots on the rear of the mantel but this was easily remedied with a quick trip to buildbase.”
“When I ordered a fire surround package I hadn't realised that the fire was designed to fit into a recess, mine was to fit onto a flat wall. After contacting the company they offered a spacer piece for the fire or to remake the fire surround with a larger rebate to accommodate the fire. We opted for the later and the company promptly made a replacement and collected the original, excellent service!!!”
“So happy with the fireplace excellent quality solid oak fireplace can't get anything as nice where we live so decided to look online, so happy i did the fireplace is perfect.Free delivery within the week and really helpful on the phone.”
“So happy with the fireplace excellent quality solid oak fireplace can't get anything as nice where we live so decided to look online, so happy i did the fireplace is perfect.Free delivery within the week and really helpful on the phone.”
“From the moment I contacted Designer Fireplaces, the communication was great, the service was great, the time scales were fast & the end result is beautiful. A friendly company offering good value & excellent customer service. I would not hesitate to use them again nor recommend to anyone.”
“We have recently taken out a redundant solid fuel Parkray room heater and boiler, which was to be replaced with an open fire. Our local supplier provided a cast iron arch style open fire and slate hearth but was unable to supply an Oak surround.
After a Google search we found Designer Fireplaces, they had good customer feedback so enquired with them.
From the first point of contact they were very knowledgeable, They explained how the surround would be constructed in terms of rebate to fit the fireplace and choice of timber shades and finish.
Delivery was on time, the surround well made and the finish was excellent. Fitting the fireplace to surround and them to the chimney breast proved simple, anyone with moderate DIY skills will have no problems.
The fireplace is now complete, my wife and I are delighted with the quality of our new fireplace and surround. So much infract, we ordered a Oak over mantle mirror and guess what? that is also a first class item that has completed the room.
I would have no hesitation in recommending this company and its products to anyone.”
