“It was such a pleasure to find a supplier who was helpful, friendly and puts customer satisfaction top of the list. My fireplace was made and delivered in a couple of weeks, delivery free, and we didn't have to pay a penny until we were happy with it. The instructions were straightforward and even though we are "getting on" managed to put it together ourselves, it looks absolutely beautiful and the first thing people comment on when visiting.”
“Ordered new oak fire surround and granite set, and asked for slight change to normal spec. This was dealt with easily over the phone. Item delivered on time and exactly as described. Payment not expected or made till after we had checked it, my wife loved it so much she was speechless. Worth every penny!!, and highly recommended.”
“Service was excellent, lots of patience on the phone whilst I talked through the measurements and fire surround delivered much faster than expected. I particularly wanted a wood surround that matched my existing furniture and that is exactly what I got. Particularly liked the laid back attitude towards payment after delivery once satisfied. All in all a very refreshing experience and would highly recommend”
“Mick was very helpful and I was impressed with the speed of delivery from manufacturing. I was also very pleased that custom sizes were no more expensive - very good value.”
“Couldn't be more pleased, sent samples, quick delivery, very reasonable price, even found a fitter for me, saved half the price of using a local company, would use again if need too”
“turned up on time , beautiful , I'm so pleased, don't buy a cheap one from your big diy store, its not the same thing at all . the quality is fantastic and so heavy as to the amount of marble in it we needed 2 men to lift it, i have the white one and love it , thank you gentlemen so much”
“The service I received was excellent. The mantlepiece was made to my own measurements; at no extra cost. I placed my order on Tuesday and it was delivered on Friday.
We are really pleased with it and it looks lovely.”
“We went to the showroom to see what we were going to get and received excellent service and advice. As a result of speaking to them directly we got the fire surround made to the exact dimensions we wanted.
We would definitely use them again!”
“I found Oak Fire Surrounds through Google and I wasn't disappointed. Their website was very clear and helped me to choose what I was looking for. On measuring up I had some questions which Mick was VERY quick to respond to. I placed the order and it was ready within one week! The driver got stuck and was later than he planned but he was courteous, carried the fire surround in and offered to offer it up to the wall for me. The oak surround is stunning and just what I wanted. Absolutely no hesitation in recommending them.”
“We now have a stunning new fire surround that fits perfectly & was made to order (& delivered to us) within a couple of weeks. A first rate job at a fair price.”
“Ordered on the phone , straight forward service.
High standard finish to the surround,sizes and dimensions all very accurate looks excellent on the fireplace with the wood burner .Will recommend to others .”
“Mick was a joy to deal with. Great communication. Fire surround was made and delivered in a very short space of time. It looks amazing and reflects the skill and attention to detail that you get from this company. The price was very fair when you consider what you actually get for your money.
First class from the moment you contact them to the moment your fire surround arrives.”
“We purchased our Arched Ashford Oak Fireplace from Oakfiresurrounds and are extremely pleased with our purchase. Delivered ontime and easy to install ourselves, after emailing our measurements to Mick,it's a lovely addition to our front room.”
