French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,689 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,689 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Love the dress.. not so happy to see it in the sale the following week!!”

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(Online) - Posted 3 months ago

“Saw a skirt and top outfit online. Used the sizing guide to choose size. Order arrived quickly and fitted perfectly. Good quality and well made.”

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(Online) - Posted 3 months ago

“Lovely friendly staff and helpful”

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(POS) - Posted 3 months ago

“All items are great quality, fast delivery, very happy with my purchase”

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(Online) - Posted 3 months ago

“Staff were very helpful and happy at their work.”

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(POS) - Posted 3 months ago

“Love the quality of the cloths and th e style.customer service always great”

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(POS) - Posted 3 months ago

“After two years of shopping at Glasgow Princes Square French Connection I can now say that this is my favourite fashion shop. The clothes look good and are of good quality,with many different styles to choose from. The staff are polite and friendly and are always available to help. On this visit I was looked after by Rhianna and Carolboth are very courteous and indulge me in friendly conversation. The shop looks good, and is always clean and tidy. I like ve visiting this shop.”

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(POS) - Posted 3 months ago

“Excellent customer service.The assistant was helpful &friendly. Great quality on my purchase . My grandson lives in Australia & requested a FC tee shirt.I am sure he will be delighted when it arrives.”

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(POS) - Posted 3 months ago

“Nice helpful team”

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(POS) - Posted 3 months ago

“I have never had any issues in dealing with French Connection. Always get notified when my order is shipped.”

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(Online) - Posted 3 months ago

“Visited branch at Mcarthur Glen where I bought beautiful blouse. Staff were extremely helpful in bringing different sizes to ensure right fit. Changing rooms are good size and spotless. Will definitely be returning and can highly recommend to everyone”

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(POS) - Posted 3 months ago

“Friendly staff. Good collection of clothes. Lovely atmosphere in store”

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(POS) - Posted 3 months ago

“Staff very aware of customers and acknowledge me entering their store”

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(POS) - Posted 3 months ago

“Was welcomed as a walked into the store When purchasing my item it was a little awkward as there were 3 shop assistant and I felt if I had interrupted their conversation As the sale was carried out in silence apart from asking if I would like a bag. It’s not has not put me off shopping there again”

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(POS) - Posted 3 months ago

“The staff were so kind and helpful.”

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(POS) - Posted 3 months ago

“Excellent customer service shop assistant was very helpful and friendly and gave good advice”

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(POS) - Posted 3 months ago

“Very good customer service and helpful”

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(POS) - Posted 3 months ago

“I have visited the store on Cheshire Oaks and the store in Chester. I much prefer the shopping experience I had at Cheshire Oaks. The store was so much brighter and seemed to have more choice. A lot of the prices were also cheaper than I expected, but still good quality.”

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(POS) - Posted 3 months ago

“I found exactly what I was looking for, everything displayed beautifully, staff very helpful and advised they have an alteration service, will be shopping there more often”

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(POS) - Posted 3 months ago

“Great quality clothing with a good choice for all. Polite and helpful staff.”

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(POS) - Posted 3 months ago

French Connection is rated 4.8 based on 2,689 reviews