French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,136 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,136 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely store and friendly staff”

Helpful Report

(POS) - Posted 3 months ago

“The service at Sheffield Meadowhall was excellent”

Helpful Report

(POS) - Posted 3 months ago

“Love my purchase and everything went smoothly and as expected”

Helpful Report

(Online) - Posted 3 months ago

“Shop was very inviting with new season styles Staff knowledgeable & very helpful.”

Helpful Report

(POS) - Posted 3 months ago

“Generally good prices and good quality for all items”

Helpful Report

(Online) - Posted 3 months ago

“I love the clothes in French Connection; they are stylish, fit well (thanks for making a size 6 a true size 6!) and they offer something a little bit different. Keep up the great work!”

Helpful Report

(POS) - Posted 3 months ago

“Visited FC Meadowhall good selection of clothes and sizes and staff very good”

Helpful Report

(POS) - Posted 3 months ago

“Lovely garments and excellent customer service”

Helpful Report

(POS) - Posted 3 months ago

“Very good customer service, excellent that you can use blue light card in the outlet”

Helpful Report

(POS) - Posted 3 months ago

“Great shop & service”

Helpful Report

(POS) - Posted 3 months ago

“Great quality (especially with so much poor quality clothing around) and good value as I purchased from an outlet centre.”

Helpful Report

(POS) - Posted 3 months ago

“Good quality clothing, nice & clean/tidy shop & friendly staff.”

Helpful Report

(POS) - Posted 3 months ago

“I love French connection for the quality . I always feel good wearing French connection clothing. The service I received at the Meadowhall store was great and helpful . Just wish the Manchester store was still open as it is nearer to where I live . 😊”

Helpful Report

(POS) - Posted 3 months ago

“Visited your store at Meadowhall in Sheffield last Saturday. Some lovely dresses in store , lovely chatty assistants helped in choosing my 60 th party dress which I’m over the moon with . Lovely quality dress and could have spent much more in store”

Helpful Report

(POS) - Posted 3 months ago

“Great clothing styles that suit me perfectly”

Helpful Report

(Online) - Posted 3 months ago

“Very stylish, well made clothes. Excellent quality and value for money.”

Helpful Report

(POS) - Posted 3 months ago

“Great selection of clothes and sales staff very helpful”

Helpful Report

(POS) - Posted 3 months ago

“Visited this shop the weekend just gone 2nd May 2026. What can I say fantastic atmosphere and the staff were so helpful and friendly. So happy with my purchase and will most definitely be revisiting. Well done French Connection on being so welcoming and creating return visits!”

Helpful Report

(POS) - Posted 3 months ago

“I visited your Braintree store and was not disappointed. There were so many items I could have brought. Lovely selection of clothes and so nice to see colour.”

Helpful Report

(POS) - Posted 3 months ago

“I mainly show in the French Connection store in Chester and every experience I’ve had there has been amazing. The shop is amazing and the staff are so helpful and friendly and provide amazing advice when it comes to fashion choices. You never feel like a nuisance in the shop or rushed.”

Helpful Report

(POS) - Posted 3 months ago

French Connection is rated 4.8 based on 2,136 reviews