French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,100 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,100 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The store is well organised in sections which makes it easy for browsing and the changing rooms are spacious. There is a good range of products to suit all budgets”

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(POS) - Posted 7 months ago

“Quality and good fit trousers”

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(Online) - Posted 7 months ago

“Excellent quality and description to size accurate”

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(Online) - Posted 7 months ago

“Seller was was very polite and pleasant”

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(POS) - Posted 7 months ago

“Excellent product and great customer service.”

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(Online) - Posted 7 months ago

“The team at Cheshire Oaks were really friendly and helpful, offering great advice”

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(POS) - Posted 7 months ago

“Love the brand and its clothes”

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(POS) - Posted 7 months ago

“Good. wrapping gifts would be great service if offered.”

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(POS) - Posted 7 months ago

“Nice collection. Friendly, approachable staff. Enjoy shopping in F.C store.”

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(POS) - Posted 7 months ago

“Good choice, good quality and competitive pricing means French Connection punches above it's weight”

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(POS) - Posted 7 months ago

“Picked up a great gents denim shirt in the sale. Service was great, top experience”

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(POS) - Posted 7 months ago

“I like the design of your clothes but sometimes find them a bit expensive”

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(Online) - Posted 7 months ago

“Very nice jumper and zip up top bought at the Boulevard in Banbridge with very helpful staff and a well laid out shop. Quality tops that I'm delighted with for a very good price.”

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(POS) - Posted 7 months ago

“It took a long time for an in stock item to arrive unless you paid for s v expensive delivery option”

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(Online) - Posted 7 months ago

“Generally fine, nice good quality clothes , quick delivery but rating down due to the return process. They acknowledged receipt of my return on 23/2, money has still not been refunded. Pretty shabby for a company like FC.”

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(Online) - Posted 7 months ago

“Good selection of clothes Friendly staff”

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(POS) - Posted 7 months ago

“FC are amazing! The clothes they design each season are really beautiful and of great quality. The online customer service is the best too”

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(Online) - Posted 7 months ago

“I love FC clothing. Ordering online is straightforward. I had to email FC CS and remind them I hadn’t received my refund and I had left it until 15 days - it was then issued that day but had to wait another 3 days before clearing, no explanation as to why.”

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(Online) - Posted 7 months ago

“Sizes are very big. I have now learned tha and can shop accordingly but as a new customer it would’ve annoying. Some knitwear is made of really poor materials .”

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(Online) - Posted 7 months ago

“Products are excellent but refunds when returning goods are terrible”

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(Online) - Posted 7 months ago

French Connection is rated 4.8 based on 3,100 reviews