French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,100 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,100 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful staff in the Gretna store and lovely stock. Disappointing to read on the back of the receipt they only issue exchanges or credit notes rather than a full refund at the outlet store.”

Helpful Report

(POS) - Posted 8 months ago

“Nice shop,friendly staff”

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(POS) - Posted 8 months ago

“Gorgeous outfits. However some xs still run a bit big.”

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(POS) - Posted 8 months ago

“Good quality and good customer service.”

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(POS) - Posted 8 months ago

“Good quality and stylish pieces with a modern, minimalist feel. French Connection offers great options for both work and casual wear. Slightly pricey at full price, but great value during sales.”

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(POS) - Posted 8 months ago

“The Sales lady was fantastic with a return and with a new sale. Thankyou”

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(POS) - Posted 8 months ago

“It is a good product that I bought, good quality material”

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(POS) - Posted 8 months ago

“very good overall.one shirt i wanted had hole in it but very happy with the 2 i bought.Changing rooms bit awhward as no segregation m/f but managed.Not 100% with the no returns only credit policy”

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(POS) - Posted 8 months ago

“Good and modern clothes at reasonable price”

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(POS) - Posted 8 months ago

“Bought a great t shirt in the sale as a gift for a friend - my only criticism is that the markdown was written in red pen on the price tag - it would be nice to be able to remove the price to give it as a gift.”

Helpful Report

(POS) - Posted 8 months ago

French Connection is rated 4.8 based on 3,100 reviews