French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,117 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,117 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“The store in Glasgow is beautiful with so many gorgeous items to choose from. The store assistant was really helpful when I visited recently and found my size quickly and efficiently. I’m looking forward already to my next visit for my summer wardrobe”

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(POS) - Posted 6 months ago

“Good quality at a reasonable price”

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(Online) - Posted 6 months ago

“Helpful and friendly staff. A lady was able to help me find my gift receipt from a return just after christmas. I have purchased some lovely items from here and good quality. They wash well and are true to size. My daughter was able to find something for herself too. Very pleased with our visit today.”

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(POS) - Posted 6 months ago

“The quality of the fabric is great. Although the size was larger than it appeared in the images, I decided to keep it as it is really comfortable.”

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(Online) - Posted 6 months ago

“Good quality clothing which is stylish and reasonably priced.”

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(Online) - Posted 6 months ago

“Clean tidy shop. Great sales assistant”

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(POS) - Posted 6 months ago

“Shop had steal deals and the customer service was top class. Good designs and great quality.”

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(POS) - Posted 6 months ago

“beautiful jeans great customer sevice, I had to change the size and everything went smoothly and easily”

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(Online) - Posted 6 months ago

“lovely great quality thank you”

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(Online) - Posted 6 months ago

“Staff very welcoming and couldn't do enough for us when asking about sizes”

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(POS) - Posted 6 months ago

“Lovely store and a superb assistant”

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(POS) - Posted 6 months ago

“Great, no issues”

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(POS) - Posted 6 months ago

“great shirt, sent very quickly. Intend to wear it for my son's bar mitzvah.”

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(Online) - Posted 6 months ago

“Bought a beautiful cardigan, the shop was clean and tidy and was a pleasureable shopping experience. The staff member at the till was lovely and I had nice chat with her. I regularly shop here and its always a good experience.”

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(POS) - Posted 6 months ago

“First purchase from Gretna shop, quality product, excellent staff assistance. Very happy customer”

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(POS) - Posted 6 months ago

“Lovely choice of clothing and friendly helpful staff... thank you!”

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(POS) - Posted 6 months ago

“Great Company with excellent customer service skills.”

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(Online) - Posted 6 months ago

“Great products, but the inability to be able to return items in disappointing”

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(POS) - Posted 6 months ago

“The clothing was nice but the service was poor. I felt like an inconvenience being in the store.”

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(POS) - Posted 6 months ago

“Bought a sale item jacket. Great value, friendly staff.”

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(POS) - Posted 6 months ago

French Connection is rated 4.8 based on 3,117 reviews