French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,115 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,115 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“The staff is really good and helpful.”

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(POS) - Posted 6 months ago

“Friendly and helpful member or stuff and lovely jacket . Thank you”

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(POS) - Posted 6 months ago

“Staff were very helpful friendly best in the whole day bought items”

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(POS) - Posted 6 months ago

“There was nothing on my shopping list when I accompanied my partner into French Connection and the men's area was quite small... but wow! I couldn't resist the superb look, finish and fit of a Faux Suede Bomber Jacket and an olive green Linen Blend Short Sleeve Shirt. Very happy with my unexpected purchase! :)”

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(POS) - Posted 6 months ago

“You are doing great”

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(POS) - Posted 6 months ago

“Great experience”

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(POS) - Posted 6 months ago

“Always have and always will love French Connection, great service and shop and online. Great products, quality and style. French connection you make me happy 🥰”

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(POS) - Posted 6 months ago

“Really chuffed with my new jumper”

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(POS) - Posted 6 months ago

“Lovely shop, nice quality clothes we were made welcome purchases a fabulous pair of jeans.”

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(POS) - Posted 6 months ago

“Good shirts and on wonderful offers. Bought a handful for this year. Will come back for more. Staffs were really kind and helpful.”

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(POS) - Posted 6 months ago

“Lovely clean shop, friendly and helpful staff. Good choice of clothing.”

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(POS) - Posted 6 months ago

“Quick delivery despite there being no option to get next day delivery. Good communication when I contacted by email. Order was perfect and true to size.”

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(POS) - Posted 6 months ago

“Great staff & service.Good quality product.”

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(POS) - Posted 6 months ago

“I'll allways buy off French connection at this price £5 for 1 shower gel and 1 deodorant.”

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(Online) - Posted 6 months ago

“Staff are always pleasant and very helpful”

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(POS) - Posted 6 months ago

“Friendly helpful staff. Good quality product line.”

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(POS) - Posted 6 months ago

“Gorgeous choice of clothing for the summer, staff very helpful.”

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(POS) - Posted 6 months ago

“Visted Gretna store, friendly staff, good selection”

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(POS) - Posted 6 months ago

“I didn't get 30% off where it clearly says. It was a waste of time for a simple exchange. The lady does not have a clue what or how to do simple maths.”

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(POS) - Posted 6 months ago

“I always enjoy browsing & can never resist ordering its very fast well packaged delivery & excellent easy returns with refunds in the bank straight away.”

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(Online) - Posted 6 months ago

French Connection is rated 4.8 based on 3,115 reviews