French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,693 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,693 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, stunning outfits”

Helpful Report

(POS) - Posted 5 months ago

“Gooo customer service from start to finish even the cashier was getting the clothes for me and finding the sizes nothing was too much always go back the best customer service I have ever had in a retail shop well done wonderful customer service lasting experience thank you”

Helpful Report

(POS) - Posted 5 months ago

“French Connection is one of my top 5 favourite brands ever. I find that the clothes fit perfectly and look amazing . Even more so, the quality is fabulous and items last forever which is a mega plus. I love shopping here”

Helpful Report

(POS) - Posted 5 months ago

“Fantastic items in store and excellent value. Katie who helped us was wonderful. Will definitely be visiting again.”

Helpful Report

(POS) - Posted 5 months ago

“Great Company for fashion. I particularly like the speed of delivery the payment options and try before you buy was so easy to use. They often have sales which are great value”

Helpful Report

(Online) - Posted 5 months ago

“The staff in Shrewsbury are always really cheerful and friendly”

Helpful Report

(Online) - Posted 5 months ago

“Excellent service”

Helpful Report

(POS) - Posted 5 months ago

“Goods were excellent quality and fit. No problems with returns.Easy and efficient. Good value for money. My new "go to" for my wardrobe”

Helpful Report

(Online) - Posted 5 months ago

“Love the store and the verity of clothes”

Helpful Report

(POS) - Posted 5 months ago

“My daughter and myself shopped in your Bath branch. Service was fantastic, helpful without being overbearing. Both staff members were very friendly. Times are challenging so I checked online for discount code , found 15% off if I set up an email account, staff immediately understood and with zero disdain , kindly offered same discount in shop, my daughter thrilled with her denim jumpsuit and me thrilled with my embroidered blouse! Happy shoppers 🥳”

Helpful Report

(POS) - Posted 5 months ago

“Good quality and value for money however Clothes are not true to size which means a return journey for me to get the next size up.”

Helpful Report

(POS) - Posted 5 months ago

“Both my wife and myself were very happy with our visit to your store and would highly recommend as staff are nice and helpful.”

Helpful Report

(POS) - Posted 5 months ago

“High quality fabrics and construction of the item.favourite piece of clothing”

Helpful Report

(Online) - Posted 5 months ago

“A lovely small set out shop, staff were helpful and patient. Great atmosphere.”

Helpful Report

(POS) - Posted 5 months ago

“Brilliant customer service in the outlet shop”

Helpful Report

(POS) - Posted 5 months ago

“Fast delivery”

Helpful Report

(Online) - Posted 5 months ago

“Beautiful clothing.”

Helpful Report

(Online) - Posted 5 months ago

“Staff attentive but not overbearing”

Helpful Report

(POS) - Posted 5 months ago

“I recently ordered a number of different items and the quality is superb. The ordering and delivery process could not be easier. Wish all retailers were like this.”

Helpful Report

(Online) - Posted 5 months ago

“Always superb customer care in shop”

Helpful Report

(POS) - Posted 5 months ago

French Connection is rated 4.8 based on 2,693 reviews