French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,115 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,115 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Loved my new jeans were delivered on time and very happy to wear them”

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(Online) - Posted 6 months ago

“Lovely store with many beautiful clothes.”

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(Online) - Posted 6 months ago

“Friendly staff and a clean shop”

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(POS) - Posted 6 months ago

“Great quality clothing and the delivery service is spot on. Highly recommended.”

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(POS) - Posted 6 months ago

“Good quality products and prices.”

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(POS) - Posted 6 months ago

“All 3 pairs great quality and very comfortable”

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(POS) - Posted 6 months ago

“Easy straightforward website & on time delivery ! Great product & I am very happy 😊 Thank you”

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(Online) - Posted 6 months ago

“I order regularly from French Connection and always find their service to be excellent. The clothes are great and I rarely have to return, however when necessary the returns are straightforward to do.”

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(Online) - Posted 6 months ago

“Excellent service, I had the great help from your Chester shop, didn’t have my size so order it on line and delivered to me. Thank you.”

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(Online) - Posted 6 months ago

“Most beautiful skirt that I had seen in store but they didn’t have my size. It arrived swiftly and in good condition. Excellent value for money”

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(Online) - Posted 6 months ago

“Their boxers are excellent, but be careful. I purchased XL size from 2 reputable different outlets and the sizes were significantly different.”

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(Online) - Posted 6 months ago

“Excellent as always”

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(Online) - Posted 6 months ago

“Lovely airy store. Fab clothes. Staff lovely”

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(POS) - Posted 6 months ago

“Lovely store staff and a really good layout of clothing easy to find what you wanted”

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(POS) - Posted 6 months ago

“I have shopped with FC for decades when there were once shops in the high street . Always found their merchandise edgy and out of the ordinary. I have rarely been disappointed. I consider the items good quality and value for money. Since moving online only I still value my shopping experience with this company and would recommend them.”

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(Online) - Posted 6 months ago

“Quality of clothes has definitely deteriorated over the years. Not what it used to be, poorer quality cloth, fitting and quality of stitching”

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(Online) - Posted 6 months ago

“Great clothes well made, true to size.”

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(Online) - Posted 6 months ago

“The quality, cut and fabric of French Connection is always of a consistent high level.”

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(Online) - Posted 6 months ago

“Good products, styles vary year to year, good quality items that last well.”

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(Online) - Posted 6 months ago

“Very nice and good quality”

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(Online) - Posted 6 months ago

French Connection is rated 4.8 based on 3,115 reviews