Harlow Timber Group Reviews

Name: Harlow Timber Group
Address: 22 Hathern Rd, Long Whatton, Leicestershire
Rating: 4.66

4.7 Rating 1,513 Reviews

92 %

of reviewers recommend Harlow Timber Group

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About Harlow Timber Group:

At Harlow we offer a wide range of timber and associated products both through our network of branches and online for delivery nationwide. We also have timber manufacturing and engineered timber solutions and cater for both retail and trade customers from DIY projects to national house builder requirements.

Visit Website

Phone:

01509 274198

Email:

websales@harlowbros.co.uk

Location:

22 Hathern Rd,
Long Whatton
Leicestershire
LE12 5DE

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Harlow Timber Group 5 star review on 21st December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product. Delivery people very helpful. Would use this company again.”

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Posted 2 years ago

“Good range of timber at reasonable prices. Items I wanted where in stock and delivered on the day requested.”

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Posted 2 years ago

“Always great to deal with. I buy my timber from Harlows all the time and they don't disappoint”

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Posted 2 years ago

“Easy ordering online, delivered on time, delivery driver rang in advance to say he was on the way”

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Posted 2 years ago

“I wanted to add product to my online order, I phoned and got told I would recieve a call back and never received one. The timber was of reasonable quality but not the straightest.”

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Posted 2 years ago

Good morning, How are you? Thank you for placing your order with Harlow Timber it's hugely appreciated by the whole team. We did endeavour to contact you but unfrotunately could'nt contact you at the time. If you do ever have a query or question our customer service team are avaialble on the published contact means by calling: 01509 274198 or email to: websales@harlowbros.co.uk Thank you again and take care Simon Harlow Timber Group

Posted 2 years ago

“Easy to order, cheap prices & quick delivery. Will definitely use again.”

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Posted 2 years ago

“Good service and coms.”

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Posted 2 years ago

“Excellent customer service and Timber. Driver carried this through to my garden for me which was fantastic so helpful. Quality of the Timber was fantastic, I'm definitely ordering more Timber from Harlow Timber again.”

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Posted 2 years ago

“Very easy to order and speak to about the delivery”

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Posted 2 years ago

“Very easy to order. The marine ply came well packaged. I did phone a couple of times to find out delivery time, both conversations were courteous and helpful.”

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Posted 2 years ago

“Competitive pricing and goods arrived as expected and on time. Only feedback I'd give is that the order confirmation and follow-up reminder emails seemed to be missing what the actual delivery date would be.”

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Posted 2 years ago

“Excellent service and delivery driver very helpful”

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Posted 2 years ago

“Easy to order on line, fast delivery n the driver was great he unloaded the timber I ordered where I needed it no problem. Also a very competitive price n to be honest I’ve used them for the past 30 odd years when I had my own business n now I’m retired. Well done all involved. 👍”

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Posted 2 years ago

“Very nice, helpful staff on the counter and in the warehouse. The website ordering is clunky though....... staff tell me it allows the customer to order lengths that aren't in stock. In my case I had to buy two shorter lengths of one product ( instead of the longer piece I'd ordered on the web) which increased my costs. I was also unable to add a couple of products to my Web order, even though they were in stock - I bought these when I collected my order, but lost out on my 5% discount for the first order on these particular products. Notwithstanding the Web, which I'll not use again until it improves, I like the range of stock and reasonable pricing at Harlows, and really rate your staff.”

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Posted 2 years ago

“Great service 👏”

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Posted 2 years ago

“Excellent Service, quick delivery. My only concern is that I should have gone to the local supplier rather than using the web service as I was charged too much for delivery IMOA as it came from the local supplier anyway.”

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Posted 2 years ago

“Ordering online was simple and the Team helpful when I queried stock items, however the delivery wasn't so good as the items didn't arrive when expected. I chased the delivery a couple of times and Ben was really responsive and it was clear the courier company weren't keeping Harlow or me up to date, citing they had 2 unsuccessful delivery attempts (I didn't receive a call and was at home on both occasions). So the delivery was a week later than advised. Not ideal, but I appreciated the help from the Team to resolve the issue and it wouldn't put me off using Harlow again.- hence the 4 stars.”

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Posted 2 years ago

“Great products delivered on time really competitive prices would highly recommend”

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Posted 2 years ago

“Ordered some timber for a project at home, it was easy to order, delivered on time and when it came it was all good quality wood.”

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Posted 2 years ago

“There was an issue with the delivery day due to the courier, but once I explained to Richard in online sales that we had to have delivery on Friday due to Scouts doing their DIY Badge on Saturday. But Richard sorted it and it was delivered early Friday. Would have given 6 stars if there had been that option.”

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Posted 2 years ago

Harlow Timber Group is rated 4.7 based on 1,513 reviews