Headstrong Counselling Reviews

Name: Headstrong Counselling
Address: 6 campden hill, london, Royal Borough of Kensington and Chelsea
Rating: 4.69

4.7 Rating 269 Reviews

93 %

of reviewers recommend Headstrong Counselling

4.7

Based on 269 reviews

Shipping & Delivery
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

About Headstrong Counselling:

At Headstrong Counselling, we embody a vision that goes beyond the traditional boundaries of counselling and psychotherapy. Rooted in social justice and evidence-based practice, our mission is to democratise access to high-quality counselling for every member of our community. We firmly believe that everyone, irrespective of their racial identity, income level, religious beliefs, or sexual orientation, deserves the right to quality mental health support.
We recognise that addressing the community's mental health support deficit is not merely a service but a fundamental necessity. To this end, our commitment is two-fold: First, we strive to provide low-cost, yet high-quality counselling sessions, ensuring that essential mental health support is not a privilege but a right accessible to all. .
Second, we are dedicated to fostering a counsellor base that mirrors the diversity and richness of our community. Through rigorous clinical supervision, ongoing professional development, specialised workshops, and inclusion and diversity training, we ensure that our therapists are not only skilled clinicians but also culturally competent and socially conscious practitioners.
At the heart of our ethos lies the conviction that a sustainable and quality mental health service should not be reliant on external funding, grants, or governmental resources. We are committed to creating a self-sustaining model that flourishes independently, ensuring uninterrupted and reliable support to those we serve.

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Email:

info@headstrongcounselling.co.uk

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Headstrong Counselling 5 star review on 5th December 2023

Daniel

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks to Headstrong I was able to afford therapy. I had two amazing counsellors to which I own my sanity. Therapy was the best gift I could give myself. Thank you from the bottom of my heart to all involved in the organisation’s success. People like me need you!”

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Posted 1 year ago

“I had therapy with Rosalind for few months and it was the best decision I made for years.. she was calm, knowledgeable, gave me so many good advices, and I learned a lot about myself. I would recommend to anyone to get advice, help and work with headstrong as there were professional and very helpful .”

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Posted 1 year ago

“I do not recommend”

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Posted 1 year ago

“The therapist at headstrong helped me work through a difficult time in my life.”

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Posted 1 year ago

“Easy and super accessible. I was paired with a lovely counsellor who took the time to listen. It was great to just be able to open my laptop and get the support in the comfort of my own home.”

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Posted 1 year ago

“Though I am unsure how much I benefited from my sessions, I was very grateful to receive low cost counselling sessions. I was slightly surprised to have had no contact or follow up after my decision to finish sessions - I was told I would receive an email and confirmation. I think that ending process should be ironed out slightly better.”

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Posted 1 year ago

“I received an excellent service from Headstrong counselling and my counsellor was absolutely stellar, really calm, insightful and deeply dedicated to our work together.”

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Posted 1 year ago

“I really enjoyed my Headstrong Counselling at the start, it was a great introduction to counselling and my counsellor was really personable and nice. However, as time went on I felt I wasn't getting what I needed out of the sessions. I wanted to unpack and analyse my thought patterns but would often have sessions focused around CBT and coping mechanism, which wasn't really what I was after. I tried to prompt the sessions to talk in more details about the Why but my counsellor didn't seem to want to venture down that route so I follower her lead as opposed to fighting for what would be most worthwhile - but having never had counselling before I wasn't sure what the process was. Sessions became more a chore with me trying to think about things to talk about. I felt at times that she didn't know what to say and I understand they are in training but it wasn't very comfortable for me to navigate as I felt like she wasn't sure and didn't know of I was the one who had said too much. Counsellor also double booked and forgot multiple times, so a mixed experience.”

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Posted 1 year ago

Good afternoon, Thank you for sharing your experience with our services here - I am grateful that you have shared your feedback here - this will help us to improve our service for future clients, and to ensure we can continue to grow and provide the best possible support for those who need it. I'm glad to hear that your therapy started off well and that you had a positive experience at the beginning of the process. However I am sincerely sorry to hear that you felt that therapy became a chore and that you weren't able to focus on what felt worthwhile for you to explore during your time in therapy due to what sounds like a mismatch with your counsellor. On top of that, having multiple sessions missed or double-booked by your counsellor is unacceptable and not at all the service we pride ourselves on providing. While the majority of the counsellor at our low-cost service are trainees on placement, we can offer a broad variety of therapeutic approaches with different counsellors - if you find that your first match doesn't quite fit. If you would be willing to try our service again then we would gladly discuss this further with you to match you with a counsellor whose approach and experience would better fit your needs - please email us at assessments@headstrongcounselling.co.uk if you would be interested in this. In any instances where someone feels there is an issue with the support being provided by your counsellor, we ask that they contact our assessments team in order to discuss the issue and to explore next steps. Whether you would like to try our services again or not, thank you again for your feedback here and our sincerest apologies for the negative experiences you've shared here. We hope to hear from you soon, if you would like to try again with a different counsellor. All the best, Daniel Johnstone Service Manager Headstrong Counselling

Posted 1 year ago

“Had counselling through Headstrong and had a really good experience, I had been matched to a counsellor after an assessment and I got on well with her. She really helped me develop my sense of self after trauma, and explored past trauma building on work that I had done with a previous therapist. Thoroughly recommend Headstrong and my counsellor (Caitlin Hope Counselling, who is based in London but also does online sessions). Although, note that she has left Headstrong after qualifying fully.”

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Posted 1 year ago

“I've had about 12 sessions now and I can really notice the difference in my way of thinking, and has helped me in all areas of my life!!”

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Posted 1 year ago

“I have mixed feelings regarding my experience with Headstrong. While the sessions are affordable on a sliding scale based on earnings, I found that it was quite easy to tell that the counselor is in training. Indeed, I found my counselor to be quite nervous and uneasy which made some moment of the sessions a bit awkward. Additionally, I believe the payment system could be improved with direct withdrawals from accounts instead of a payment link sent.”

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Posted 1 year ago

“Was very pleased with the counselling sessions, helped me a lot to review myself and learn to accept things from a different perspective.”

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Posted 1 year ago

“I thoroughly benefitted from Headstrongs counselling. It was my first form of therapy and I really discovered a lot about myself. It was hard and I went through a lot of emotions, but overall it eased my anxiety and Jack was incredibly helpful.”

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Posted 1 year ago

“Headstrong found a brilliant therapist for me who helped me greatly. They were quick and communicative and reasonably priced. I've recommended them to several people already.”

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Posted 1 year ago

“I have found Headstrong to be professional and extremely helpful throughout my time as a client with them. From the initial assessment consultation to the weekly zoom calls, I have found the whole process to be easier and more helpful than I expected, and find myself returning to many of the techniques and improved thought processes worked on during the sessions. Thank you to everyone involved!”

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Posted 1 year ago

“This was a super helpful service at a time when I needed it, the added benefit of it being both flexible and affordable meant that I could begin therapy much sooner than traditional methods of acquiring it. I would highly recommend headstrong for anyone looking for therapy as soon as possible and to easily fit it into your routine.”

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Posted 1 year ago

“I think it's the most amazing concept and I am so grateful for the experience I had with HC.”

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Posted 1 year ago

“Really affordable, quality counselling. I would recommend this to anyone who needs extra mental health support but has limited financial means and cannot afford to wait for the NHS. They also adjusted their fee when I was facing unemployment. It was such an invaluable lifeline for me as I was navigating my mental health. So grateful.”

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Posted 1 year ago

“Dear Headstrong, I came into therapy 10mths ago feeling overwhelmed & distraught with childhood trauma still effecting me into my adult life at 58. After developing a relationship with a therapist I have come to value & trust I have been able to unpack & process issues that kept me stuck. I have been able to take ownership of, change my life, & begin to regain the wholeness, the integrity & the freedom i deserve. I am discovering with the support I need the person I really am. An invaluable service I highly recommend. With gratitude Janie”

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Posted 1 year ago

“Headstrong counselling has been a friend, confidant, safe space, and lifeline. With the option of being allowed to specify the gender, ethnicity and cultural preference of your therapist , I have been privileged to have met the most amazing individual who is helping me to find myself again. I am entering my first year of therapy and can truly say I have absolutely no regrets.”

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Posted 1 year ago

Headstrong Counselling is rated 4.7 based on 269 reviews