Headstrong Counselling Reviews

4.7 Rating 129 Reviews
95 %
of reviewers recommend Headstrong Counselling
4.7
Based on 129 reviews
Shipping & Delivery
On-time Delivery
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
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About Headstrong Counselling:

At Headstrong Counselling, we embody a vision that goes beyond the traditional boundaries of counselling and psychotherapy. Rooted in social justice and evidence-based practice, our mission is to democratise access to high-quality counselling for every member of our community. We firmly believe that everyone, irrespective of their racial identity, income level, religious beliefs, or sexual orientation, deserves the right to quality mental health support.
We recognise that addressing the community's mental health support deficit is not merely a service but a fundamental necessity. To this end, our commitment is two-fold: First, we strive to provide low-cost, yet high-quality counselling sessions, ensuring that essential mental health support is not a privilege but a right accessible to all. .
Second, we are dedicated to fostering a counsellor base that mirrors the diversity and richness of our community. Through rigorous clinical supervision, ongoing professional development, specialised workshops, and inclusion and diversity training, we ensure that our therapists are not only skilled clinicians but also culturally competent and socially conscious practitioners.
At the heart of our ethos lies the conviction that a sustainable and quality mental health service should not be reliant on external funding, grants, or governmental resources. We are committed to creating a self-sustaining model that flourishes independently, ensuring uninterrupted and reliable support to those we serve.

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info@headstrongcounselling.co.uk

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Anonymous
Anonymous  // 01/01/2019
I used Headstrong Counselling twice in 6-month slots - the first in 2021 and the second time in 2022. I suffered from severe anxiety brought on by work stress and my wife being unwell during pregnancy. The anxiety was making it difficult for me to be fully effective at work. I was allotted a counselor who helped me deal with / challenged my ways of thinking and provided me with tools to assess my anxiety levels and a safe place to air my thoughts and feelings (which I could not do at work). I would strongly recommend the service to anyone going through challenging times as it helped me improve my performance and it can help you too!
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Posted 5 months ago
I had a couple of counsellors and they were both amazing. They really took the time to listen to me and hear what I wanted and needed (which I’d never felt I had got from other counselling). I was (and still am) struggling with money and the affordability versus the quality of service was excellent. I have recommended the service to a few people.
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Posted 5 months ago
You get what you pay for - it’s cheap and they are inexperienced and borderline unprofessional
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Posted 5 months ago
Everything was good and I got some good quality counselling. Then you stopped responding to ny emails when my sessions ended. Extremely poor customer service
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Posted 5 months ago
Would definitely recommend headstrong for help while you are going through hard times
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Posted 5 months ago
From 2019 to 2023, in a very tough time of my life I found the three therapists I worked with at Headstrong to be excellent. It was also really affordable, which is so important when money for everyone is so tight. I'd have no hesitation in recommending the service to others.
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Posted 5 months ago
so great that this was affordable - that's a massive barrier overcome. my therapist was such a good match for me and I've seen so much growth since I started. thank you headstrong.
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Posted 5 months ago
I have given 5/5 as I had a very good experience with my first counsellor Pip. He asked questions that made me really think and also provided me with literature to read and some homework to help me through the week. My second counsellor was good but I didn’t get the same out of my sessions with her compared to Pip unfortunately. The initial assessment and booking process is easy and the team are very friendly, knowledgeable and understanding. I have recommended headstrong to others.
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Posted 5 months ago
As I was looking for a specific type of therapy (Schema) wasn’t sure how or if it would be available via Headstrong? I’m pleased to say, I was introduced to a therapist in Belgium and even though it has been online I don’t feel its impeded the process, plus my therapist does come over to London from time to time, so, we can occasionally meet up. I’m very grateful to have found my Schema Therapist its proving very insightful into my own struggles and of course it’s very affordable. Very happy with the service.
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Posted 5 months ago
I've had very positive experiences with both counsellors Headstrong provided me with. I was with the first for many months, and was very pleased with how my sessions went. However, I'm not pleased with Headstrong's handling of the transition from one counsellor to the next. I was not contacted after my last session, and it was not until 2-3 weeks later that they replied to my (2) emails. Only then was I told how the transition process worked and that a) I would need to have a reassessment, and b) the reallocation process would take up to 8 weeks. There also seemed to be no internal communication regarding the final notes from my previous counsellor. Notwithstanding, the sessions with the counsellors themselves have been very good.
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Posted 5 months ago
Great therapists, friendly, they understand you & help you understand your thoughts.
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Posted 5 months ago
Really appreciative of a service such as Headstrong Counselling. I avoided seeking counselling support for a really long time due to facing both personal issues and others such as affordability and availability. However, over two years ago I had a speedy assessment with them and have been receiving therapy that I am happy with both remotely and in person ever since.
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Posted 5 months ago
My therapist is the most professional and undemanding person I have ever talked to in regards to my mental health. I honestly can't belive she is a trainee. It's quite affordable and headstrong worked with me to pay something I could afford. Speaking is easy, just log in on your mobile devises via the Web portal. I struggle greatly with my mental health and working with headstrong has greatly benefited me and the people around me. 5*
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Posted 5 months ago
I am so impressed with Headstrong. My counsellor has been absolutely great and at such a good price it makes it affordable. All therapy should be like this - good quality and affordable for everyone! Thank you :)
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Posted 5 months ago
Headstrong counselling is affordable, high-quality counselling. I have been with Headstrong for over 2 years and it has helped change my life.
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Posted 5 months ago
So grateful for Headstrong's accessible and simple counselling process. My counsellor was incredibly helpful and the sessions were very in-depth and aided a real turnaround for me.
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Posted 5 months ago
Found this service to be invaluable and a God-send as able to do online and affordable to me. I find it a great space to be able to speak freely, openly and in complete confidence with a sage counsellor who understands me and is able to make sense of my muddled thoughts, helping me to see things more clearly. Have had a few lightbulb moments throughout the course of my sessions. I highly recommend Headstrong Counselling.
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Posted 5 months ago
I've been with Headstrong Counselling for nearly two years now and I have to say that It has helped me immensely to get through some very difficult moments in that time and also has helped me regain confidence and given me hope for the future. My therapist is excellent and without her, I don't know where I'd be today. The advice that I have been given will always be remembered for getting me to do things that only a couple of years ago I thought would be impossible. So thank you for all your support and help.
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Posted 5 months ago
Very good service for cost, obviously depends on the person you get paired up with but these are highly trained individuals! Would be willing to pay more for the service.
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Posted 5 months ago
They don't have a reception/waiting area and the room is not great but the therapist is great and has helped a lot. Friendly and professional service at affordable prices. I would recommend it.
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Posted 5 months ago
Headstrong Counselling is rated 4.7 based on 129 reviews