IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful staff and polite.”

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Posted 1 year ago

“Just a nice company to deal with”

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Posted 1 year ago

“Easy to use website with a good choice of cruises Helpful in person experience when needed Good value for money”

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Posted 1 year ago

“Great customer service and booking process. I had to transfer my booking to a new date and all Iglu representatives were fantastic, understanding the situation and liaising with the cruise company.”

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Posted 1 year ago

“New booking was made efficiently and appropriate advice was given. Danielle took the time to make sure that all that we were looking for was found. Very good service”

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Posted 1 year ago

“This is the second cruise we have booked with Iglu as we had such a good experience with our first cruise, they and Anthony did not disappoint. Anthony was very informative, helpful and patient with us in ensuring we got the package we wanted, thank you Anthony”

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Posted 1 year ago

“Amazing. First time that I booked with IgluCruise and it has been very easy. Definitely I will do it again. Thank you very much Amanda for all your help and advice. Hope we will be in touch in the near future.”

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Posted 1 year ago

“The cruise consultant (Liam) had great knowledge of what we were booking and lead through everything in a friendly, logical and efficient manner.”

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Posted 1 year ago

“Iglu cruise are very competitive on prices and overall availability. Jon was extremely helpful with our initial enquiry and was happy to check costs and availability for a number of cruise’s. Overall we are very helpful with the service and support we received from Iglu Cruise’s and would highly recommend them.”

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Posted 1 year ago

“Easy, straightforward 2 book wat I wanted”

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Posted 1 year ago

“Very patient with our enquiry answered all our questions very pleasant experience Information very direct very precise understood everything he said to us really enjoyed the experience today”

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Posted 1 year ago

“Very helpful and organised.”

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Posted 1 year ago

“Excellent service Extremely professional helpful and informative Would definitely recommend”

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Posted 1 year ago

“I found the website easy to use and the advisers I spoke to were all friendly and helpful. I appreciated Louise’s promptness getting in touch, Amanda’s help and advice about room types and location and finally James’s help making my booking. Great service.”

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Posted 1 year ago

“Excellent customer service, with friendly and knowledgeable Information given.”

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Posted 1 year ago

“Caitlin explained clearly what offers were available and made every effort to meet our requirements. the price of a competitor was beaten and we were very satisfied with the deal we got. Highly recommend this agency.”

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Posted 1 year ago

“My booking experience with the sales team especially to mention the service of Marie was exceptionally helpful and great. Very patient and helpful in sharing the information and accommodating every request made. Will strongly recommend iglu cruise booking to everyone.”

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Posted 1 year ago

“Friendly and knowledgeable staff”

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Posted 1 year ago

“Iglu Cruises always comes up with what we are looking for, whether it be destination, price or comfort. Thank you for being there when we need you........”

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Posted 1 year ago

“Very easy to find a cruise and book it .”

Helpful Report

Posted 1 year ago

IgluCruise is rated 4.8 based on 2,910 reviews