IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are regular users of Iglu and never disappointed with the service we get and the prices Iglu always quote us.Plus the agents are very knowledgeable and make sure we get everything we require for a very rewarding experience.”

Helpful Report

Posted 1 year ago

“Clear explanation of quote,. Help in tailoring holiday to our needs. Ring back when promised.”

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Posted 1 year ago

“Laura was very helpful, helping us choose our cabin and giving us prices for each cabin! Thanks”

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Posted 1 year ago

“Excellent service and a great solo price for my cruise”

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Posted 1 year ago

“Amber was very helpful, making it a quick and smooth process in booking a last minute cruise and giving some useful advice on shore excursions.”

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Posted 1 year ago

“1st time I've ever dealt with Iglu for cruise, so far it has been good experience starting with Ryan, the booking rep & Natacha who deals with Special Assistance. Any queries or questions have been answered promptly.”

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Posted 1 year ago

“This is the second cruise I have booked with IgluCruise. They are very helpfull when booking and dealing with payments etc.”

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Posted 1 year ago

“Anthony the sales advisor was professional and tried his very best to give me the competitive quote that was needed. Extremely helpful and came up eventually with the best quote I had had. Credit to his company and has definitely given me a new source when I next book a new holiday.”

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Posted 1 year ago

“Very helpful. Knowledge of ship and cabin grades. Polite.”

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Posted 1 year ago

“Very helpful sales team enabled me to book the perfect cruise and flights combination to suit my needs which changed several times during the booking process”

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Posted 1 year ago

“Derek was friendly but efficient and courteous. I would recommend him 100%.”

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Posted 1 year ago

“Our agent William was very professional, but with a friendly disposition.”

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Posted 1 year ago

“Very helpful staff and speedy call-backs.”

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Posted 1 year ago

“Prices were cheaper than other sites, even going direct! Helpful staff”

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Posted 1 year ago

“Great communication - good knowledge and also advice given proactively. Always been very impressed with Planet Cruise and will book with them again.”

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Posted 1 year ago

“Easy to book - very straightforward website and knowing someone is available if you get stuck.”

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Posted 1 year ago

“I spoke to Alex at Iglu cruise and got prices for various options regarding an MSC cruise. He phoned following day and I had various questions which he answered, and lead to me booking.”

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Posted 1 year ago

“GooGood great service on Internet ect”

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Posted 1 year ago

“I had many questions the lady was patient and empathetic to our needs and wishes. Advice was offered but not forced upon us. Excellent customer service that is why we came back to Iglu.”

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Posted 1 year ago

“Good service and compatitive price. Have booked though Iglu several times and will recommend to any cruise lovers”

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Posted 1 year ago

IgluCruise is rated 4.8 based on 2,910 reviews