IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All the travel consultants are really knowledgeable and helpful and go out of their way to get you the best deal for your holiday. Vicky has been great today. I've often customised my cruise with pre and post stays and Iglu are always competitive on price. You also have the added bonus of knowing that all your transfers are sorted too which is so much easier and one less thing to worry about. Have been on a number of cruises with them and they have never let us down.”

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Posted 11 months ago

“Booking process straight forward following initial enquiry on the website. Details of booking explained in detail, good service”

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Posted 11 months ago

“Beth made the booking quick, easy and informative”

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Posted 11 months ago

“On the deal we requested, Iglu came together with a good, well packaged fly-cruise combining MSC and EasyJet flights cheaper than we'd have got doing them separately. The agent was friendly, helpful and got everything done for us quickly. Can't fault.”

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Posted 11 months ago

“Booked on line easy to follow, excellent follow up with useful information, booked with iglu lots of times”

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Posted 11 months ago

“We found David very helpful and knowledgeable, this is the first we have used Iglu cruises but we will definitely come back for our next cruise”

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Posted 11 months ago

“Very happy with booking have used you before staff are great they are honest and explain everything”

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Posted 11 months ago

“You made it very easy to book a cruise the booking system is very quick and easy it was booked in minutes thankyou.”

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Posted 11 months ago

“I went on linevto ask for a quote, I received a msg within an hour telling me someone would call the next day. Received call had a good conversation and a quote. The following day we decided to look at a slightly different cruise so called again and spoke to Gemma who again gave me a quote explaining pros and cons of part of the holiday. we've booked our 2025 holiday with no fuss and sure we will continue to get good service from Iglu”

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Posted 11 months ago

“Iglui Sarah was very efficient in booking our cruise”

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Posted 11 months ago

“Helpful and knowledgeable staff.”

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Posted 11 months ago

“Knowledgeable staff”

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Posted 11 months ago

“helpful quick clear responses”

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Posted 11 months ago

“Janet the sales person was very friendly and helpful. A very positive experience.”

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Posted 11 months ago

“Helped us through the booking experience as we were first time cruisers. Helped with selection of cabin and generally able to offer impartial advice.”

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Posted 11 months ago

“Knowledgeable, professional and polite. Very helpful and patient as I am hard of hearing. All my questions answered and I would have no hesitation recommending this member of staff.”

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Posted 11 months ago

“I found David from Iglu very helpful answered all my questions and informed me of what was needed to be done before we go on our cruise.”

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Posted 11 months ago

“Very professional and friendly organisation, Ben Whittle spoke to me on a number of occasions and followed up on all my questions.”

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Posted 11 months ago

“Very helpful telephone advice and booking. Answered my questions.”

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Posted 11 months ago

“Emily our Iglu cruise specialist was a lovely and helpful member of their team and was more than happy to extend her day to help us find the right choice of options.”

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Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews