IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have book with this company before and always felt it very professional and attentive to my needs. I would recommend them to everyone because of the ease of experience in booking a cruise with them. I am looking forward to my holiday in the same way as my last and past cruises . Thank you.”

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Posted 11 months ago

“Friendly and helpful”

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Posted 11 months ago

“Today I received a call from Katie to book our cruise. She emailed me the time that she would be calling and she was on time. She was very friendly knowledgeable and professional. Booking our cruise was a very easy and pleasant experience. Thankyou Katie”

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Posted 11 months ago

“My first cruise booking, the whole process was made simple and easy by Claire who was so patient and knowledgeable. In fact had first hand experience of the cruise liner so helped me make the right choices for me. Followed up promptly by emails confirming everything and advice on what to do next.”

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Posted 11 months ago

“I always book with Iglu because the website is quick and easy to use and the prices are always competitive. Also, you get great customer service”

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Posted 11 months ago

“Fast and efficient”

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Posted 11 months ago

“Great customer service, Thanks”

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Posted 11 months ago

“Simone was extremely helpful and friendly. Assisted in the booking process and made the task less stressful. Thank you.”

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Posted 11 months ago

“We once again have used Iglu Cruises and in particular Gary to book our holiday.Excellent communication and friendly service all the time.Thnak you.”

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Posted 11 months ago

“Communication was excellent from Claire.Leonard very polite, experienced & Claire sorted our booking in no time. Thank you ?”

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Posted 11 months ago

“Dealing with Iglu and in particular Charlotte ws very easy. This why I have booked multiple cruises using them. There is never any pressure to buy, they help find the best deals and they priced a full package cruise with flights for £200; cheaper than the cruise company quoted. I would highly recommend using them.”

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Posted 11 months ago

“Professional manner and answered all of my questions with even more additional information. I wouldn't hesitate booking through iglu again.”

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Posted 11 months ago

“Glen was fantastic, very helpful and got the best flights for our cruise”

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Posted 11 months ago

“Cate was very helpful and professional After all day trying to get a deal through other companies 10 mins on phone to cate and booked at the price I wanted. Could not praise enough”

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Posted 11 months ago

“Amazing!!! Is the second time I search and book through Iglu, always easy and fast.”

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Posted 11 months ago

“Very quick pleasant and efficient service.”

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Posted 11 months ago

“Helpfulness of Grace”

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Posted 11 months ago

“The customer service was excellent , they explained the cruise details and made the booking easy .”

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Posted 11 months ago

“Very easy to find everything needed”

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Posted 11 months ago

“The agents at Planet/Iglu cruise are very helpful. On this occasion I spoke to Ellie who arranged my booking efficiently.”

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Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews