IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Iglu offer some very good packages, which include a cruise, flights, transfers and hotels. Everything is ATOL protected, so your money is safe. The agents are very personable, well trained and helpful, without being pushy. If they don't know the answer to your question, they will find someone else who does. The booking process is clearly explained and their website is really comprehensive, from which you can access all of your booking details.”

Helpful Report

Posted 11 months ago

“Glenn was very helpful. I was really pleased with the outcome.”

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Posted 11 months ago

“We needed to transfer our booking to another cruise. The help and support we got was first class and the whole switch only took a few minutes.”

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Posted 11 months ago

“Verity made booking so easy and was so lovely! Myself and my husband can't wait to go on our cruise next year!”

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Posted 11 months ago

“As one of my go to holiday companies, booking with Iglu is always a pleasure . Dealing with knowledgeable staff and great deals , why go anywhere else ?. The price given for my latest cruise beat the price on cruise company’s own website . Everything is spelt out with simplicity and understanding, a smooth process from start to finish .”

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Posted 11 months ago

“Danielle was very helpful.”

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Posted 11 months ago

“All went smoothly”

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Posted 11 months ago

“Liam was very helpful when I was booking our cruise, in choosing the cabin etc”

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Posted 11 months ago

“I gave my wish list Ian worked on it and got it for me. Also gave me some great excursion recommendations.”

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Posted 11 months ago

“Very helpful young lady, answered all our questions and was super efficient.”

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Posted 11 months ago

“Helen was extremely helpful. Explained everything in great detail. Whole experience was smooth and professional”

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Posted 11 months ago

“My agent was William Stacey excellent help and nothing a problem for him thankyou”

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Posted 11 months ago

“Nice and straight forward process to boom”

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Posted 11 months ago

“Excellent Service. From Chris Walton the Cruise Specialist.”

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Posted 11 months ago

“Explained exactly what type of cruise I was looking for and received a quick response and quotation. Booked next day the cruise was tailored to our requirements. Good service.”

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Posted 11 months ago

“Seren & her colleagues were extremely helpful and went out of their way to answer all our queries.”

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Posted 11 months ago

“Booked this ourselves online and had confirmation quickly afterwards whilst cruise company sent details about 48 hours later. So far no problems and was easy enough to book. Had email quotes for previous cruises and they were quick to respond.”

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Posted 11 months ago

“Saw the cruise advertised and called to check details and availability. All as advertised. The consultant, Amber, was very helpful and knowledgeable. After booking all confirmations and access to the online portal enabled very quickly and an email to confirm everything. Great service.”

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Posted 11 months ago

“Friendly and efficient staff”

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Posted 11 months ago

“I booked through Ellie at Iglu for our P&O cruise the service was excellent and Ellie was so helpful and cheaper”

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Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews