IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seren was very professional & efficent in booking our cruise.”

Helpful Report

Posted 11 months ago

“Helpful, friendly service and good advice.”

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Posted 11 months ago

“Ryan was very accommodating and extremely helpful in getting us what we wanted. His knowledge of what was available and would be good for us was great. It all felt very personalised. Thank you Ryan”

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Posted 11 months ago

“great service informative and responsive on our planning and booking for our trip”

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Posted 11 months ago

“The agent who dealt with my booking of an additional cruise to run back to back with an existing cruise, was very helpful and totally understood my requirement. The whole process was conducted in a quick and efficient way”

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Posted 11 months ago

“Have never been on a cruise before so needed some advice as was a bit overwhelmed by choice available!! Ian was brilliant and offered various options which suited our requirements etc. He explained everything thoroughly and I felt confident we had made the correct choice! Responded with quote very quickly and we went on to book a fabulous cruise!!”

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Posted 11 months ago

“very easy to deal with. Gave all alternative to fit our own schedule. Have used Iglu before and never been disappointed with there advice.”

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Posted 11 months ago

“Easy communication, efficient. all good!”

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Posted 11 months ago

“Service was excellent, Liam was very helpful and knowledgeable, we are very happy with the company. We have no hesitation to book with yourselves again. We would recommend them to our family and friends”

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Posted 11 months ago

“Very smooth booking online. Discount to cruise company’s own price very welcome.”

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Posted 11 months ago

“Very good Emily five stars Thankyou Paul n Tracy”

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Posted 11 months ago

“I always use iglu when I can. Very competitive prices & good service”

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Posted 11 months ago

“Easy booking with clear information”

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Posted 11 months ago

“David, our co-ordinator, considered our particular requirements re. a flight from our local airport and guided us through options in respect of cabins etc. on the cruise. Very professional & efficient.”

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Posted 11 months ago

“Great information supplied throughout the call. Agents perseverance in matching our needs was superb. Thanks to Riannah.”

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Posted 11 months ago

“Ian was very helpful in booking my cruise”

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Posted 11 months ago

“Great experience nothing too much trouble and got a good deal”

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Posted 11 months ago

“I would feel as safe booking with iglu cruise as a high street travel agent.”

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Posted 11 months ago

“Good service. Answered phone quickly.Staff polite and helpful.”

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Posted 11 months ago

“Maddie couldn't be more helpful if she tried it truly amazing lady very helpful and fantastic knowledge.”

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Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews