IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sarah was really helpful & made the booking process easy.”

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Posted 11 months ago

“The staff a really helpful, follow up by Uglu is usually good.”

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Posted 11 months ago

“Frances resolved my problem going above and beyond what she needed to do. I really am grateful and appreciate the time and effort she gave to the issue.”

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Posted 11 months ago

“Professional”

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Posted 11 months ago

“My husband spoke to Helen at Iglu about a cruise we were interested in. Not only did she fully and clearly answer all his questions, but within the hour had confirmed everything by email and gave us an excellent price quote. We booked this afternoon. Brilliant service!”

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Posted 11 months ago

“Sarah from customer services was most helpful in arranging our cruise. It was easy to get in touch by telephone and emails kept us up to date with the booking. We have booked several cruises through Iglu Cruises and would recommend this company.”

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Posted 11 months ago

“Liam was very helpful and friendly. A great member to you team”

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Posted 11 months ago

“Jamie was extremely helpful. Whatever I asked him he researched and came back to me with the answers.”

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Posted 11 months ago

“Another booking made with Iglu. Find them helpful, efficient and competitive on price. Ring back when they say and call handled professionally by Caitlin who is friendly and knowledgeable.”

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Posted 11 months ago

“Mark was helpful and made our booking straightforward”

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Posted 11 months ago

“Travelled 1st time in January with iglu, was so impressed, went through to them to book again excellent service”

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Posted 11 months ago

“Pure efficiency. Nothing too much trouble. All booked in 20 minutes. Perfect”

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Posted 11 months ago

“I looked on the Web site but glad I booked with the agent. The cabin I had looked at had a partial view But after talking to the agent we have booked a deluxe balcony cabin”

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Posted 11 months ago

“Excellent very clear helpful advice and very patient Thanku Ian for all your help we can’t wait”

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Posted 11 months ago

“Katie was so friendly and helpful, made the experience smooth and stress free thank you ?”

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Posted 11 months ago

“Easy to book online”

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Posted 11 months ago

“The agent Cate Rizzo was excellent. She was very knowledgeable, helpful and professional. She spoke clearly and at a perfect pace to enable easy processing of the information. Really glad I phoned and booked.”

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Posted 11 months ago

“Easily booked very helpful staff”

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Posted 11 months ago

“Once again super attentive customer service by Sue Thomas attention to detail answering all my questions And great cruise itinerary on offer”

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Posted 11 months ago

“Jasmine at Planet Cruise helped us to book a new holiday and also sorting out which cabin for us. Also where to stay in Venice. She was very helpful and professional at all times, thank you very much for all your help.”

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Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews