IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The operator knew exactly what I wanted and the whole booking was done within 10 minutes.”

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Posted 11 months ago

“As before, we received excellent support, advice and a great price. We have used Iglu in the past and will continue to do so; they are an excellent company!”

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Posted 11 months ago

“Excellent service from a girl called Ellie who listened and took in what I wanted and what I didn't want. A lot of patience and good humour . Best of all efficient at her job”

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Posted 11 months ago

“Efficient and Sam was v helpful”

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Posted 11 months ago

“Used iglu before and very satisfied with company and once again an easy and simple transaction”

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Posted 11 months ago

“Best prices - went direct to cruise line for a quote and iglu were £400 cheaper for same cruise! Website easy to navigate”

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Posted 11 months ago

“Amanda listens to our queries very patiently and sorted them out very efficiently .”

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Posted 11 months ago

“Easy and straightforward, just as previous bookings. Always get very helpful advice so we can make the right choices. Would always use them to book a cruise.”

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Posted 11 months ago

“It was a pleasure to talk to Liam the travel agent. He was very helpful and knowledgeable and friendly. He sorted all our requirements perfectly. We always deal with this company when booking our holidays and I highly recommend them.”

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Posted 11 months ago

“great customer service , kind friendly and informative and delt with extremely quick. great experience all around”

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Posted 11 months ago

“Extremely knowledgeable and answered all our questions to book our perfect cruise”

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Posted 11 months ago

“Lyndsey was very helpful and friendly and made our booking smoothly”

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Posted 11 months ago

“After just one phone call and speaking to Verity our booking was completed. Travelling with someone with a disability we had many questions. Verity was very reassuring and could answer all our questions. The customer experience was a commendable. I would recommend Igloo and the staff especially Verity.”

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Posted 11 months ago

“Rep very helpful with clear advice”

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Posted 11 months ago

“Easy to book and Excellent service”

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Posted 11 months ago

“Ash was great very helpful with everything”

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Posted 11 months ago

“Spoke to a polite young gentleman with excellent knowledge and service”

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Posted 11 months ago

“Jon was knowledgeable, efficient & pleasant to deal with. A good start to our holiday.”

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Posted 11 months ago

“Very friendly and helpful.”

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Posted 11 months ago

“Amanda was extremely helpful and professional. Her experience in cruising is very useful. She helped me choose a cabin for my disabled husband and made recommendations that were appropriate. I have booked with Iglu many times . Amanda gave me a really good experience I will definitely come back again.”

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Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews