IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

Write Your review

Tell us how IgluCruise made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I spoke with Glenn and he was most helpful. Glenn really listened to our requirements and tried to provide the best possible rate to achieve our needs. The booking was done with ease and fast too. The confirmation was sent through quickly after payment. I would highly recommend Iglu for their high level service, thank you.”

Helpful Report

Posted 11 months ago

“Friendly and helpful staff. Thank you for making it easy to book”

Helpful Report

Posted 11 months ago

“David was very helpful and managed to get the room I wanted”

Helpful Report

Posted 11 months ago

“Very good service”

Helpful Report

Posted 11 months ago

“Caitilin was very helpful and price matched a quote from another cruise company. I wanted to stay with Iglu as had great customer service in the past.”

Helpful Report

Posted 11 months ago

“Lou was really good in helping me choose the best package for our first cruise. Very patient and professional. Thank you Lou”

Helpful Report

Posted 11 months ago

“Great service, a friendly and knowledgeable cruise advisor, we booked via telephone. Would recommend”

Helpful Report

Posted 11 months ago

“Luke was great! Very knowledgeable when it comes to cruises, which helped considerably as a 1st time cruiser myself. 1st cruise booked for 2026! I hope it turns out to be what I'd hoped for, and more...”

Helpful Report

Posted 11 months ago

“Exceptionally easy to book the cruise that my wife and I were hoping to. Kash helped us through the whole process with his extensive knowledge. I have been looking online at various retailers for weeks. I found Iglu to be the most competitive. Will definitely use again”

Helpful Report

Posted 11 months ago

“No additional costs. Clear details. Good advice. First time booking a cruise so was unclear how things work but Grace was very helpful and we booked with confidence”

Helpful Report

Posted 11 months ago

“We are first time users of Iglu cruise. Jamie was great, fast response to questions, now we’re all booked!”

Helpful Report

Posted 11 months ago

“Always a fantastic service with Iglu! Used them for numerous cruises and found them to be professional, informative & friendly. Our recent booking was arranged by Beth EXT 6759 and she was all of the above.”

Helpful Report

Posted 11 months ago

“Apart from always appearing to have the best prices for most cruises, I found the staff member I spoke to (Maddy) very well-informed about the ship I would be travelling on and able to provide advice on all the queries I had. She was so frieindly, answered all my queries and took her time to ensure I was happy with the selections made.”

Helpful Report

Posted 11 months ago

“We got an amazing price for our cruise next year and the whole booking process was simple. So very pleased ?”

Helpful Report

Posted 11 months ago

“Web page is the best for info and ease of search.”

Helpful Report

Posted 11 months ago

“Great booking process… and effectively dealt with by Paul ext 6679”

Helpful Report

Posted 11 months ago

“Stephen excellent. Answered all questions and after booking we wanted some changes which he dealt with very efficiently.”

Helpful Report

Posted 11 months ago

“David O’Donnell was very helpful booking the cruise and organising the timings to accommodate our flight from Manchester. So efficient and pleasant. Really appreciated your help.”

Helpful Report

Posted 11 months ago

“Customer service was excellent and Chloe Starkey was helpful and look up good deal for my family.”

Helpful Report

Posted 11 months ago

“Daniel was extremely knowledgeable and helpful when booking our 1st ever cruise, he provided lots of information and advice”

Helpful Report

Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews