IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very efficient indeed. I would highly recommend Igloo, as I have used them many times now.”

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Posted 11 months ago

“We had quite a few questions as there are a few of us cruising together for the first time, I was impressed with how they dealt with these and they called back when they said they would do.”

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Posted 11 months ago

“Very knowledgeable and helpful in making a booking”

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Posted 11 months ago

“Thank you so much to Sarah Dixon who really persevered to try and get us a good deal on the cruise we had chosen. Sarah really did go over and above and we’re really looking forward to our cruise.”

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Posted 11 months ago

“Lovely helpful person at end of phone”

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Posted 11 months ago

“Very easy the team were helpful”

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Posted 11 months ago

“I booked a cruise to the Norwegian Fjords via Chris Walton. He was excellent and made everything so easy! I have since added 6 more people and the service from Iglu is top class! Thank you so much!”

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Posted 11 months ago

“Pleasure to deal with Glen Gill. Superb product knowledge made for a pleasant booking experience. Excellent communication, thanks.”

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Posted 11 months ago

“Ellie was extremely helpful, friendly, chatty and gave me great advice when booking my cruise. Thankyou for your help !!”

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Posted 11 months ago

“Excellent. Quick and efficient and friendly.”

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Posted 11 months ago

“Very easy to book on line after talking to consultant.”

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Posted 11 months ago

“I didn’t wait long on hold and the person I spoke to was able to help without passing me round. He knew the answers to all my questions and held 2 cabins for me before I booked and paid”

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Posted 11 months ago

“Booked with Lisa crick,she was so helpful did not rush you made you feel in control of your holiday all questions answered excellent customer service”

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Posted 11 months ago

“The best cruise booking experience ever! From quote request, through to understanding our needs it was a seamless and pain free experience. Delighted with the service provided today, thank you!”

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Posted 11 months ago

“As always with Iglu, clear, friendly and practical assistance.”

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Posted 11 months ago

“Easy to deal with, open honest and explained fully. Phoned back quickly and allowed for a worry free booking.”

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Posted 11 months ago

“We got all the answers we needed Janet new her stuff which made it easy for us to get all the answers/ queries we had”

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Posted 11 months ago

“Richard was amazing, he was really helpfull and gave me lots of great advice. He was patient and answered all my questions. He was very friendly and easy to speak with. Would totally recommend anyone to book with Richard. Would love to say a huge thank you to him.”

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Posted 11 months ago

“Karena Stafford,she was so patient &helpful.Its our first cruise but she made the whole process very easy,giving us time to think it all over,calling back as promised, unlike another travel agent we've used before. Thankyou Karena”

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Posted 11 months ago

“Great prices and customer service. Daisy was especially helpful and called back at a time that suited me to complete our booking which was very easy and I felt valued as a customer. Would definitely use Iglucruise again.”

Helpful Report

Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews