IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and helpful to deal with.”

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Posted 1 year ago

“Chris was very helpful”

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Posted 1 year ago

“Anthony was patient and knowledgeable and put together a very good holiday for us”

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Posted 1 year ago

“Iglu cruises have been amazing. Customer service has been helpful, friendly and very professional. They make me feel at ease”

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Posted 1 year ago

“First class good advice on options not pushy attitude friendly and supportive. Prepared to take time with you explained fully all issues”

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Posted 1 year ago

“I have never been on a cruise before so I was nervous about booking one, especially as I am a lone traveller. Rhys was an amazing help, putting my mind at rest and guiding me through the entire booking process and explaining to me what to expect. He was brilliant at advising me about the things that I was nervous about like booking a nearby hotel and the car parking whilst I am away. The website is easy to navigate although I had problems booking - mind, I’m glad that I did have trouble because at that point I was almost going to forget the whole idea and may have lost my nerve had I not spoken to Rhys. I can’t thank you enough.”

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Posted 1 year ago

“Chris very kind and helpful . Didn’t treat me as a silly old woman !!!?”

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Posted 1 year ago

“Excellent knowledge, friendly and helpful advisor. Very satisfied”

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Posted 1 year ago

“Starting from an initial enquiry on line and a follow up phone call through to booking I received great service giving me advice and information without any pushy hard sell. Booking was quick and easy and all documentation was received shortly afterwards.”

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Posted 1 year ago

“Helpful agent, Angela”

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Posted 1 year ago

“Excellent service by Derek Bartle. Quick, easy to understand and friendly.”

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Posted 1 year ago

“Sarah was very friendly and helpful, and would highly recommend”

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Posted 1 year ago

“Company are very good at booking cruises and all goes smoothly.”

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Posted 1 year ago

“Fast response to online quote requests, great engagement with cruise adviser and competitively priced cruise packages. As 1st-time cruisers, our Cruise Adviser Ben was very patient with the many questions raised and worked tirelessly to tailor a cruise that perfectly matches our needs. His knowledge and advise was very reassuring and I wouldn't hesitate to book with Iglu again.”

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Posted 1 year ago

“Very helpful happy person and excellent at sorting my cruise”

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Posted 1 year ago

“Polite and friendly staff. Always a great price and choice”

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Posted 1 year ago

“booked a cruise over the phone, spoke to Liam (ref 6471) who explained everything that I needed to know clearly and who emailed all my info within an hour, very impressed with the service provided and would recommend iglucruise to anyone.”

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Posted 1 year ago

“Excellent from start to finish”

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Posted 1 year ago

“Maddy was very helpful and found just the right package.”

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Posted 1 year ago

“Derek was very helpful thank you”

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Posted 1 year ago

IgluCruise is rated 4.8 based on 2,910 reviews