IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,909 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

Write Your review

Tell us how IgluCruise made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always Use IGLU to book my crusing holidays. Over the year we have bonded and I feel confident when making bookings. I am aware of the questions I can expect and the final cost.”

Helpful Report

Posted 10 months ago

“Well informed, helpful agent”

Helpful Report

Posted 10 months ago

“Grace was really helpful and patient. Went away checked things and came back asap with info. Would recommend using Iglu and definitely recommend Grace.”

Helpful Report

Posted 10 months ago

“This is the fourth cruise I have been on through Iglu. The cruise consultant Ian Young was knowledgeable, pleasant and helpful when I was arranging my Med cruise.”

Helpful Report

Posted 10 months ago

“First time I have booked through Iglu and will certainly NOT be my last. I first spoke to DAISY UDY, who was very helpful , polite, professional and engaging ... 5* by any standard. I finally booked through a colleague of hers and he, too, was all of the above. Certainly a very positive first experience.”

Helpful Report

Posted 10 months ago

“easy to find and search for applicable cruises. tried some other cruise sites but always ended back at IgluCruise. Second time using to book a cruise. takes the stress out of booking a holiday.”

Helpful Report

Posted 10 months ago

“Very easy to find right cruise and book. Extremely helpful representative”

Helpful Report

Posted 10 months ago

“Quick & easy booking, Beth was very professional and helpful”

Helpful Report

Posted 10 months ago

“First class service Loads. Of help in booking the cruise and the car parking Couldn’t ask for more”

Helpful Report

Posted 10 months ago

“Very helpful and prompt response”

Helpful Report

Posted 10 months ago

“Very quick call back. Very informative and helpful. First time users so hoping the great service continues throughout our booking.”

Helpful Report

Posted 10 months ago

“David has been so helpful, knowledgeable and patient whilst assisting with my booking.”

Helpful Report

Posted 10 months ago

“Katie was amazing, in terms of her knowledge, friendliness and patience. It was my first cruise and I had so many questions but she took her time and was very reassuring.”

Helpful Report

Posted 10 months ago

“Excellent experience booking my late availability cruise by phone. Clear concise information given by John. He was also very patient ensuring that I had understood everything, I have hearing difficulties, and was happy to proceed with the booking,”

Helpful Report

Posted 10 months ago

“My experience of Iglu cruise was very simple, I phoned and spoke to a member of staff who was very helpful and took my details of the holiday I was enquiring about. She gave me a quote which was followed up by an email, we checked all details and rang back and went ahead with the holiday booking.”

Helpful Report

Posted 10 months ago

“Answered phone promptly. Sent my email quote and booked my cruise efficiently”

Helpful Report

Posted 10 months ago

“Lyndsay was amazing. So polite and friendly. She continued to check for availability after we had finished speaking and it paid off. We go next Friday. She was so dedicated to her work. Thank you Lyndsay”

Helpful Report

Posted 10 months ago

“Excellent customer service. Danielle Reeds was very helpful, very knowledgeable and friendly. She returned my phone call as requested.”

Helpful Report

Posted 10 months ago

“Amanda was excellent really understood the product had great customer care skills and we were very happy with everything throughout the booking process”

Helpful Report

Posted 10 months ago

“Ben was very helpful and informative”

Helpful Report

Posted 10 months ago

IgluCruise is rated 4.8 based on 2,909 reviews