IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,909 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Team was very helpful to find right holiday and very good responding.”

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Posted 10 months ago

“helpful patient very efficient ... great knowledge”

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Posted 10 months ago

“Always very pleased with the service from Iglu Cruises. Ben was very helpful with my last booking. Thank you”

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Posted 10 months ago

“Sam was wonderful helping me book my cruise thankyou”

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Posted 10 months ago

“Excellent friendly service, Lisa keep us in touch with what was happening and did what she said she would do at all times.”

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Posted 10 months ago

“The operator, Megan, has been very helpful indeed. At last, she managed to get what I want! Many thanks to her!”

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Posted 9 months ago

“Great customer service listened to our needs and booked cabin appropriate for us. Quick and easy and knew about the cruise. Amanda was great!”

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Posted 9 months ago

“IgluCruise booking dept excellent the gentleman I dealt with was very knowledgeable and professional and sorted my booking out quickly with no fuss and advised me on everything I needed to do with the rest of my booking”

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Posted 10 months ago

“I found a cruise online but had trouble completing payment. The following day I phoned Iglu cruise and spoke to marie, who dealt with all my needs.”

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Posted 9 months ago

“So helpful and accommodating.”

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Posted 10 months ago

“Very professional service.”

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Posted 10 months ago

“Paul was very good, checked and covered everything.”

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Posted 10 months ago

“Very easy and straightforward booking Replies to m sages promptly”

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Posted 10 months ago

“The representative who handled our cases, Wendy Joyce, was extremely helpful and went out of her way to make sure that we booked our dream holiday. She took care of everything and replied to all my queries, making the process hasslefree. Will definitely book our next holiday with Iglu”

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Posted 10 months ago

“Prompt phone call Very polite gentleman, dealt with my questions and easy to make the booking with”

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Posted 10 months ago

“Sam was very helpful when making my booking but also went beyond this by advising on places to visit whilst on our cruise, she was in no hurry and made me feel like I was not just another sale.”

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Posted 10 months ago

“They were so helpful. This my first cruise and l am so pleased that l book through lglu cruise. The booking was over the telephone and it was so easy .”

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Posted 10 months ago

“Friendly and knowledgeable agent. All questions answered and I felt like a valued customer.”

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Posted 10 months ago

“Really helpful and friendly service. Very knowledgable and answered all of my questions. I got a few quotes and Igloo were the best price.”

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Posted 10 months ago

“I was very pleased with the help Ryan gave me he helped me get the exact cabin and price I wanted to pay. And the cruise I wanted to go on”

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Posted 10 months ago

IgluCruise is rated 4.8 based on 2,909 reviews