IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Impressed by Leanne's clear, concise reply to our information requests and her ability to quickly confirm our airport choice was possible. It was a pleasure to book our holiday through her.”

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Posted 10 months ago

“Very simple process, great choice and good discounts”

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Posted 9 months ago

“I can only comment about the booking experience as we have only just booked! We booked with a very pleasant lady who answered our every query, as we had a list of questions to ask! This helped us to feel confident to book!”

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Posted 9 months ago

“Angela was very friendly and informative. She answered all my questions very well. Nothing was too much trouble.”

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Posted 9 months ago

“Friendly and helpful, guiding us to the perfect cruise, thank you Lynn.”

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Posted 10 months ago

“First class assistance to quickly find the best cabin available on our chosen cruise. We have booked several cruises in the past with Iglu and have always found them great. We highly recommend them.”

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Posted 10 months ago

“Kevin was very polite, easy to talk to, and helpful, and made contact with me the time he said he would. He checked for alternative flights closer to our home, which there was, at a competitive price. Excellent.”

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Posted 9 months ago

“clear steps for booking and good price”

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Posted 10 months ago

“It's very easy to book a cruise online but I had a discount code emailed to me which when I finally worked out where to add it was less discount than on the website so was charging me more. I couldn't then remove the code so had to close the booking I was making and start again without the "special" code which was going to cost me more. 31/10/24 Thank you, an agent has been in touch and amended our booking with the discount received on our welcome home email”

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Posted 10 months ago

“Wonderful service as usual , Derek very polite and helpfull. Another cruise booked , such a hard life .”

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Posted 9 months ago

“I recently booked a cruise to tour Norway with iglu with 2 hotel stays and flights from London. Jo the Iglu rep was very helpful and efficient booking all of these things including tranfers. She took all the stress away- great”

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Posted 10 months ago

“Very helpful, very informative, very professional, great booking with iglu get best options”

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Posted 10 months ago

“Very helpful and patient customer advisor organising addons to a cruise , no pressure. Altogether a very easy booking experience.”

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Posted 10 months ago

“Dom was very helpful, pleasant and informative. Great!”

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Posted 10 months ago

“When making the booking, everything was so easy, Danielle was so helpful and informative I am very happy and looking forward to the holiday.thank you.”

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Posted 10 months ago

“It was easy to follow and detailed”

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Posted 10 months ago

“Quick efficient and friendly service”

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Posted 10 months ago

“Ian was excellent and noted all my particular needs in terms of accessibility, contacting the cruise line, then getting back to me immediately.”

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Posted 10 months ago

“Riannah was extremely helpful and did not put any pressure on and delivered all the earlier promises made.”

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Posted 10 months ago

“Very helpful pleasant agent from Iglu ‘Maria’. No problems and gave best advice and recommendations for my needs.”

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Posted 10 months ago

IgluCruise is rated 4.8 based on 2,910 reviews