IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I dealt with Millie who was a breath of fresh air!! So cheerful and friendly but very knowledgeable and professional, I could have got the same cruise £70 odd cheaper with cruise 1st. But their staff were blunt and unfriendly and didn’t really seem to know much, so I chose to book because of this member of staff even though it was a little more expensive I felt I was receiving excellent customer care?iglu should be so pleased to have Millie working for their company a great asset!!”

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Posted 10 months ago

“Adam who assisted us in booking our holiday was professional, and knowledgeable and made the whole process of booking extremely easy. Well done Iglu for having such excellent staff.”

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Posted 10 months ago

“Really helpful and informative.”

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Posted 10 months ago

“The cruise agent YASS was very professional and helpful. He was prompt in returning his call and finalised our cruise booking with follow up emails within minutes as promised.”

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Posted 10 months ago

“Antony was really helpful, informative and went out of his way to make arranging my holiday special.”

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Posted 10 months ago

“Phone call with Sam at Iglu was really pleasant. She made the whole booking process very easy. Excellent. Thank you so much.”

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Posted 9 months ago

“Having used planet cruise for our holiday several times, we find that they are the best company to book your cruise with. Our dealings with Stephen this time were excellent and he gave us the best advice for our 2025 cruise. Would always recommend planet cruise”

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Posted 9 months ago

“This is the second time that I have booked with Igloo cruises, Laura booked our cruise for us, she was very friendly and also very helpful. Would book with them in the future.”

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Posted 10 months ago

“Claire & Daisy were very helpful, patient & courteous. Thanks both.”

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Posted 9 months ago

“Very impressed with the answers to my questions within 15minutes of telephoning Iglu. Result. Thku”

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Posted 10 months ago

“Charley was amazing he was so pleasant and helpful he got me a great deal on my cruise i had looked up a cruise with another website and they price match it for me thank you for being so understanding as I’m not the best with technology”

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Posted 10 months ago

“Excellent service. Everything was explained carefully and thoroughly. Very satisfied. Many thanks.”

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Posted 10 months ago

“Competent friendly staff”

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Posted 10 months ago

“Laura is very knowledgeable and extremely helpful. Nothing is too much trouble. She is professional, personable and particularly interested in her clients wishes with respect to the holiday they want to book. She is not pushy but always friendly. Thank you Laura”

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Posted 10 months ago

“My first time dealing with this company. From the first quotation to the booking excellent service. Spoke to Wendy was so helpful and too plenty of time explaining everything.”

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Posted 10 months ago

“All round good customer service, Ellie was really helpful and she also rang me back at the arranged time. All our queries were answered and the booking went smoothly.”

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Posted 10 months ago

“Great price for the cruise and great customer service too”

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Posted 10 months ago

“Alex was really friendly and helpful”

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Posted 10 months ago

“Very friendly and thorough. Booked 2 cruises. Very efficient , all sorted and hassle free”

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Posted 10 months ago

“Extremely friendly, polite and professional agent (Chloe Starkey)”

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Posted 10 months ago

IgluCruise is rated 4.8 based on 2,910 reviews