IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Naomi was very helpful when i phoned IGLU to book our cruise with Celebrity for next June. She clearly explained everything in detail that's included in the trip. Great service.”

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Posted 10 months ago

“Excellent service. Very knowledgeable about my selected cruise.”

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Posted 9 months ago

“The company representative was very knowledgeable, helpful and competent. Vicky took her time to explain the full details of the holiday and gave me the confidence to book the cruise. Very satisfied overall”

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Posted 10 months ago

“Easy to book with no hassle. I have used Iglu a number of times now and will continue to do so. Highly recommend them.”

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Posted 10 months ago

“Good information from Molly May, And available for inquiries and guidance. Well done ? ✔️”

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Posted 10 months ago

“We’ve just booked our first cruise with ugly after usually booking direct and Ian was super helpful and worked hard to find us the best price, would highly recommend”

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Posted 10 months ago

“The Iglu telephone representative was extremely helpful and made booking our next cruise very straightforward.”

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Posted 10 months ago

“I had a problem when I tried to book on line I phoned Iglu direct and spoke to Jamie who was very helpful and sorted the booking out for me .”

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Posted 10 months ago

“Steven talked us through every step and was patient and professional even after he priced up three different options before we settled on the one for us.”

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Posted 10 months ago

“Danielle Reeds from Iglu was great, got us all sorted with a quick phone call.”

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Posted 10 months ago

“Quick and knowledgeable service”

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Posted 10 months ago

“Very helpful assistant called Katie x”

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Posted 10 months ago

“Simone Lazarus was informative and very helpful in the process of booking our cruise.”

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Posted 10 months ago

“We were very happy with the information and service given to us by Chris Darby, he was very informative and professional and made the whole process very easy and seemless.,”

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Posted 10 months ago

“My enquiry was processed quickly and efficiently. Quotes sent quickly and a clear explanation of how to follow up if I wanted to book. Booking was straightforward and the confirmation sent in the timescale stated.”

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Posted 10 months ago

“Website on line booking relatively easy to use looking forward to this”

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Posted 10 months ago

“Easy booking and fast response to query.”

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Posted 10 months ago

“Liam at Iglu was extremely helpful, answered all of our questions and explained our options for our chosen cruise. Very friendly, easy process. Many Thanks.”

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Posted 9 months ago

“I found the ease of navigating the website great. The price was the best around, and I had looked for months. Dealing with Katie was a pleasure, she was so friendly and helpful. Will definitely use Igloo again.”

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Posted 10 months ago

“My travel consult Mark was professional, polite, patient and went over and above to ensure any queries i had were dealt with and he would respond to any emails in a timely manner and was a joy to speak to. I will definitely contact him and the organisation again regarding any future holiday cruise bookings I want to make”

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Posted 9 months ago

IgluCruise is rated 4.8 based on 2,910 reviews