IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ian was absolutely amazing went above and beyond to get us the best deal! Would definitely pool with Iglu Cruises again!”

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Posted 1 year ago

“The consultant listened carefully to our requirements. She has personal knowledge of the cruise line and was able to suggest the best cabin for us. She advised us of an attractive on board spending offer as an option and provided us with details of the hotel pre and post cruise. She selected the slightly more expensive airport which matched our preference. After providing the quotation she patiently waited for our considered reply and made the booking in a matter of minutes.”

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Posted 1 year ago

“I have booked through iglu cruises on many occasions now. Jon talked through all the options and we booked another cruise.”

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Posted 1 year ago

“Liam was very helpful he was polite patient and very knowledgable would certainly go to him again”

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Posted 1 year ago

“Laura was very patient and informative.”

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Posted 1 year ago

“Never used Iglu before, always gone direct to the cruise company. Very easy.”

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Posted 1 year ago

“Prompt, precise and understanding of our requirements.”

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Posted 1 year ago

“The team were easy to deal with and met and exceeded my needs”

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Posted 1 year ago

“Sales assistant Mark was very knowledgeable and friendly, made spending all that money a pleasure.”

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Posted 1 year ago

“Easy to book and good information on cabins”

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Posted 1 year ago

“Karena was very friendly yet professional. The booking was straightforward and efficient. Karena responded quickly to a subsequent query.”

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Posted 1 year ago

“Emily was very helpful & pleasant to deal with despite my messing around”

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Posted 1 year ago

“Adam was really helpful sorting the booking for our Spice Route cruise. We got a great price, booked the cabin we hoped for and sorted breakfast for our Mumbai hotel stay. Thank you!”

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Posted 1 year ago

“Great communication, very helpful and polite and called me back at a convenient time as promised. Thank you Sue!”

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Posted 1 year ago

“Had to cancel because my mum will need unexpected surgeries next year. Over 6 months notice and no deposit refunded. Instead I had to pay extra to cancel. Zero human interest. They didn't even mention they were sorry for the situation. They're very attentive when you're booking. But then they lose interest”

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Posted 1 year ago

“Always use Iglu to book our cruise, friendly, very helpful and highly recommend”

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Posted 1 year ago

“I was booking a cruise for a group of people, Mark was very knowledgeable and made the booking process very easy.”

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Posted 1 year ago

“Very knowledgable and helpful”

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Posted 1 year ago

“Very helpful agent”

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Posted 1 year ago

“Very helpful telephone booking with a pleasant Iglu person”

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Posted 1 year ago

IgluCruise is rated 4.8 based on 2,910 reviews