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IgluCruise Reviews

4.8 Rating 2,910 Reviews
94 %
of reviewers recommend IgluCruise
Read IgluCruise Reviews

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

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Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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Efficient, polite and knowledgeable. Friendly communication.
Helpful Report
Posted 1 year ago
She is the best extremely helpful would highly recommend her
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Posted 1 year ago
Very friendly, attentive lady who was very responsive and professional
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Posted 1 year ago
Adam walker
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Posted 1 year ago
Excellent, very helpful and easy process, always book with iglu, never a problem.
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Posted 1 year ago
Riannah covered all the points and offered the flexibility needed before confirming our flight dates
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Posted 1 year ago
Professional, friendly, and knowledgeable. Quick response to contact and call back request. Claire was great and helped us book our perfect cruise trip.
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Posted 1 year ago
I have just been on a call with a lady at iglu called Shantel what a lovely lady I needed to change hotels on a stay cruise Shantel was so helpful very pleasant and made the call so easy she was definitely my star of the day nothing was to much trouble ⭐️⭐️⭐️
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Posted 1 year ago
Just booked my second cruise through IGLU with Anthony. Process was straightforward, professional and all requests actioned immediately. Invaluable advice offered and used to edit booking Done and dusted. Totally confident and satisfied ???????
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Posted 1 year ago
This was our first cruise,we had no idea where to go or what we wanted. Paul was very helpful and patient and spent alot of time explaining everything and finding us a perfect holiday
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Posted 1 year ago
Simple online booking system which is easy to use and is backed up by well informed helpful staff.
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Posted 1 year ago
Having never booked a cruise before we found Alex to be very helpful and patient with our questions! We’re already looking forward to our trip even though it’s not til next year!
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Posted 1 year ago
Very helpful
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Posted 1 year ago
Great assistance and knowledge. Feel confident booking the cruise we want.
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Posted 1 year ago
Very friendly customer care and simple booking system. Easy to use web site. Good value.
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Posted 1 year ago
Excellent service as per usual Daniel found us the quietest room after explaining the one we had picked was likely to be noisy!
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Posted 1 year ago
Seren nothing was too much trouble for her while making the booking.Despite all the questions that were asked at the time.
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Posted 1 year ago
understood what I needed and explained every option clearly
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Posted 1 year ago
James was informative and patient with me
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Posted 1 year ago
The holiday detail was expertly explained to confirm that it met with our expectations and the booking process was fast and efficient.
Helpful Report
Posted 1 year ago
IgluCruise is rated 4.8 based on 2,910 reviews