IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mark was very helpful and answered all our questions, we would definitely book through him again”

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Posted 1 year ago

“Beth very helpful no problem will book with them again”

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Posted 1 year ago

“Very easy to book. Pleasant agent to discuss the journey with.”

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Posted 1 year ago

“Have booked holidays with Iglu many times...keep coming back as don't believe they can be matched on service and price. David, the Iglu representative who informed and advised us, deserves special praise for being very professional, friendly and patient with us.”

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Posted 1 year ago

“Excellent service off the team at iglu , highly recommend”

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Posted 1 year ago

“Very helpful and easy to book with.”

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Posted 1 year ago

“Helen was Patient, Listened to my concerns, gave helpful suggestions and provided informed advice. Very satisfied with the booking service received.”

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Posted 1 year ago

“Friendly helpful and easy to book online or over the phone.”

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Posted 1 year ago

“We were helped every step of the way with our booking by a brilliant rep. We were given numerous choices of cruises with every detail explained”

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Posted 1 year ago

“Laura is the most patient Iglu customer service person there is. It took me two days and many phone calls to finally decide on a cruise for myself and my Daughter but Laura was great throughout. Thanks so much...we got there in the end. Looking forward to our suite on the Explorer 2.”

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Posted 1 year ago

“Beth was extremely helpful and made our booking a very easy process.”

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Posted 1 year ago

“Lisa was very patient and helpful with all my questions. An excellent experience.”

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Posted 1 year ago

“Found Jack so helpful and gave all theinformation I required and needed. Very pleased with outcome.”

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Posted 1 year ago

“I wanted to transfer our holiday. Bernie was extremely helpful and made the whole process very straightforward. Delighted with the service provided.”

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Posted 1 year ago

“Have been really satisfied with our cruise director Jamie he has been really helpful & done everything possible as always”

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Posted 1 year ago

“The Rep was extremely helpful in helping us book a cruise From the different cruise lines to booking the right cabin for us in the best possible position for us on the ship, also getting us the best deal .They explained the process of what ,where and how thing would happen and to get in touch with them for any queries. This is the first time we have used this agency and so far I would Definitely use them again.”

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Posted 1 year ago

“Our booking couldn’t have been made any easier. Excellent customer service.”

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Posted 1 year ago

“The booking experience was smooth and professional.”

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Posted 1 year ago

“Our booking made with Claire today was a joy, she guided us through the booking process and obtained a better price than we could doing it ourselves, thank you.”

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Posted 1 year ago

“BOOKING COMPLETED VERY QUICKLY AND EFFICIENTLY WITH ALL QUERIES ANSWERED VERY PROFESSIONALLY. LAURA WAS VERY FRIENDLY AND HELPFUL AND ONCE AGAIN, IGLU CRUISES WAS A DELIGHT TO DEAL WITH.”

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Posted 1 year ago

IgluCruise is rated 4.8 based on 2,910 reviews