IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Katherine phoned me back very quickly. She was friendly, caring, helpful and very efficient. She booked my holiday quickly and effortlessly. She made it seem simple and easy. Katherine was extremely polite and knowledgeable.”

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Posted 1 year ago

“I was having a problem paying for my trip and had to phone for help got through to Stuart who was really helpful and sorted out the fault. And got my trip booked.”

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Posted 1 year ago

“Helpfull smile by phone Thanks”

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Posted 1 year ago

“Great prices;been booking with Iglu for some time now,never disappointed . Staff always helpful and courteous.”

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Posted 1 year ago

“Booked the cruise efficiently and politely. We knew which cruise we wanted and the type of stateroom and Jon booked everything according g to our requirements.”

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Posted 1 year ago

“Kevin assisted me In booking a complicated and good value for money cruise to Asia with Seabourn”

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Posted 1 year ago

“Caitlin was very helpful and professional.”

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Posted 1 year ago

“Gary Goodfellow was very helpful, informative and considerate to me as the Cruise was something My father wanted to do, he is 80 years old and terminally ill with Cancer, we had to delay booking as his passport had expired and Gary waited for me to call back weeks later once his Passport was renewed, so we really appreciate his help and patience Thank you again Gary”

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Posted 1 year ago

“Beth was an excellent advisor. We have never been on a cruise before and she was incredibly helpful and knowledgeable. We can't wait to go on the cruise now.”

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Posted 1 year ago

“Once again IGLU came up with right Itinerary at a competitive price. Jon Bull dealt with all my queries quickly and efficiently giving me confidence that everything was to my satisfaction.”

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Posted 1 year ago

“Booked with Amber this morning she was very helpful made the process easy She had good attention to detail we were very happy with her service Thank you Amber”

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Posted 1 year ago

“Always very helpful, have used Iglu for our last 3 cruises”

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Posted 1 year ago

“A telephone booking. Phone answered quickly on each occasion I had to speak to an agent. Similarly their callbacks were prompt. Pleasant, efficient service, with all questions answered. Good price.”

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Posted 1 year ago

“Booked onboard and nominated Iglu as my usual travel agent. They honoured the discount even though I paid in full by crediting it to my onboard account.”

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Posted 1 year ago

“It was a good experience from identifying the cruise we would like to undertake to booking it.”

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Posted 1 year ago

“A very good site which provides clear information about cruises. Luke was able to answer my queries quickly & professionally which was very reassuring enabling me to confidently book my cruise.”

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Posted 1 year ago

“Great help from Danielle whilst booking our cruise. Helpful with flights and cabin choices. Friendly and chatty.”

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Posted 1 year ago

“Have used this company several times before and never had anything else other than a great service and brilliant staff”

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Posted 1 year ago

“Sarah was very helpful and gave clear information. Explained everything thoroughly.”

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Posted 1 year ago

“Personal service, experience and useful suggestions to enable us to come to an early decision to booking a cruise to Norway. [Glenn was very helpful]”

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Posted 1 year ago

IgluCruise is rated 4.8 based on 2,910 reviews