IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant and easy”

Helpful Report

Posted 11 months ago

“Clear explanation of quote,. Help in tailoring holiday to our needs. Ring back when promised.”

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Posted 1 year ago

“It was the first time I've booked a cruise on-line. The procedure was simple to follow.”

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Posted 11 months ago

“The person advising us was really knowledgeable and helpful.”

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Posted 1 year ago

“Molly Mae is a credit to your company , we booked a cruise today, she made it it so easy & was very knowledgable”

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Posted 1 year ago

“Great service from Iglu thank you Simone very professionnel and easy to talk to :)”

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Posted 1 year ago

“DEREK CUSTOMER SERVICES FROM IGLU WAS EXCEPTIONAL VERY HELPFUL IN ARRANGING MY CRUISE BOOKING POLITE VERY CLEAR IN ANSWERING MY QUESTIONS SO MUCH I BOOKED MY CRUISE TELLING ME ALL I NEED TO KNOW AND MORE COMPLETELY SATISFIED MANY CRUISES I HAVE BOOKED OVER NUMBER OF YEARS THIS IS THE BEST SO FAR THANKS DERECK”

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Posted 1 year ago

“Recently booked a P&O cruise with IgluCruise. The initial booking on line was straight forward. A couple of follow up queries were dealt with promptly. The cruise price was slightly cheaper than booking direct with P&O. Have used IgluCruise a number of times now to book cruises and have been more than satisfied with the service.”

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Posted 1 year ago

“So far so good . Easy to book . Got our booking reference. Went onto the MSC Web site and with our reference number found our cruise straight away.”

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Posted 1 year ago

“I received first class assistance from Bernadette who satisfactorily handled an issue I had experienced and she was able to get me a good deal on my new cruise holiday booking. I will certainly contact her again when booking future cruise holidays.”

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Posted 11 months ago

“Good professional service. efficient and helpful.”

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Posted 11 months ago

“James was extremely helpful. James was very professional, informative and made it really easy to make our booking, a smooth experience. Great job!!!! ???”

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Posted 1 year ago

“I have just booked my second cruise with Iglu Cruise's and all staff have been very helpful and informative. I would definitely recommend them and will be using them again in the future.”

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Posted 1 year ago

“Very easy from start to finish to book.”

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Posted 11 months ago

“New booking was made efficiently and appropriate advice was given. Danielle took the time to make sure that all that we were looking for was found. Very good service”

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Posted 1 year ago

“It was nice to speak to a person on the phone was very helpful”

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Posted 1 year ago

“Molly May was knowledgeable and did not pressurising, she was precise and to the point. I was recommended to Iglu by a friend and would highly recommend the company to everyone I know.”

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Posted 1 year ago

“The sales team were patient,knowledgeable and very helpful.”

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Posted 1 year ago

“We have been perusing a new adventure, but wanted to include some extra stops on the way. Our Iglu personalised trip includes a cruise, hotel stays in 3 different countries, taxi transfers and flights. With the reassurance that the whole bespoke package is ABTA protected, we are looking forward to a new adventure. I will be back with a review once holiday completed”

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Posted 1 year ago

“Spoke to Derek and he was patient and informative. He found the exact cruise we were looking for and advised us on the cabin types. All booked now and we are very happy.”

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Posted 1 year ago

IgluCruise is rated 4.8 based on 2,910 reviews