IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booking agent Glen was extremely helpful and gave very good advice throughout the booking procedure.”

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Posted 1 year ago

“Great price and agent was very informative”

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Posted 1 year ago

“Lovely lady. Very helpful.”

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Posted 1 year ago

“Good customer service.”

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Posted 1 year ago

“Very friendly and give good information”

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Posted 1 year ago

“After our cruise was cancelled, the customer service that followed was excellent. Throughly explaining why it had been cancelled and all the options open to us. The guidance we received was professional allowing us to re book another cruise with confidence.”

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Posted 1 year ago

“Amanda was very professional and went into detail of all aspects of the cruise. Amanda is an asset to iglu cruises”

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Posted 1 year ago

“Having previously had a not so great experience booking a cruise on line we were very happy to have the service of Ms Seren Moore from IGLU Cruises. Our queries, and there were quite a few, were answered proactively in a clear and complete manner…and very patiently!”

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Posted 1 year ago

“Very satisfied on how Glen professional and friendly organised our next trip with yourselves. Very informative and helpful. Answered all my questions. Well done.”

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Posted 1 year ago

“So easy to navigate the online booking”

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Posted 1 year ago

“Very helpful, polite and explained the process clearly”

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Posted 1 year ago

“A Good explanation of what I can expect from the holiday that I had chosen. No pressure to book”

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Posted 1 year ago

“Booking made easy online, able to check which cabin suited us the best. My parents use Iglu regular and find they offer cheaper prices than the cruise company's.”

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Posted 1 year ago

“Pleasant, efficient service from Glen, especially on investigating the issue of whether wheelchairs could be brought on board”

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Posted 1 year ago

“Extremely helpful excellent service. I have used them before and will again . Thanks to Chris for his help.”

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Posted 1 year ago

“Very helpful and made booking easy am looking forward to our cruise”

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Posted 1 year ago

“Mark was very easy to talk to regarding booking a new cruise. Very helpful and informative which is all you can want.”

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Posted 1 year ago

“Gemma helped me book an Antártica cruise for January 2026. She was very patient with me while I went back and forth to the rest of our party to confirm exactly what we wanted. Gemma was able to give us all the information we needed to secure the best cruise and at a good price. She even helped find the best available cabins for us so that we had a mix of port and starboard rooms. I would thoroughly recommend booking through Iglu and especially the very patient Gemma!”

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Posted 1 year ago

“Excellent service , as always. Nothing was too much trouble . Katie Pound was brilliant”

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Posted 1 year ago

“Easily booked, advisor was very professional and knowlegeable”

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Posted 1 year ago

IgluCruise is rated 4.8 based on 2,910 reviews