IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

Write Your review

Tell us how IgluCruise made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The gentleman I spoke to guided me very patiently through all aspects of booking my trip , advised me on what to expect and found me a very good deal for three people going on the Norwegian Cruise, very pleased and looking forward to our trip 2025.”

Helpful Report

Posted 1 year ago

“Great service from Iglu and a very good price.”

Helpful Report

Posted 1 year ago

“So far so good . Easy to book . Got our booking reference. Went onto the MSC Web site and with our reference number found our cruise straight away.”

Helpful Report

Posted 1 year ago

“Great service and communication on all aspects of our cruise booking. Thank you”

Helpful Report

Posted 1 year ago

“Polite, easy to book and Seren made it very straight forward.”

Helpful Report

Posted 1 year ago

“Helpful conversations with the personal touch talking to Derek. Very efficient and effective service. Thank you.”

Helpful Report

Posted 1 year ago

“I have used Iglu cruise for many years. Always very efficient and helpful. Great service.”

Helpful Report

Posted 1 year ago

“Cassie was a pleasure to talk to when arranging our booking for the cruise. Everything was dealt with efficiently and without any problems.”

Helpful Report

Posted 1 year ago

“Booking a cruise holiday with Gemma at Iglu Cruise was a hassle-free experience, with everything I wanted and all at an excellent price.”

Helpful Report

Posted 1 year ago

“Paul was really knowledgeable & helpful. I was making a group booking & there were plenty of changes & tweaks until everyone was happy. Paul dealt with these requests with professionalism, courtesy & was responsive throughout the booking process.”

Helpful Report

Posted 1 year ago

“I had the unenviable task of organizing a cruise for 4 couples, 3 of whom had not cruised before. I got a quote from iglu/ planet cruise and was waiting for the go ahead from all parties. Phoned and Katherine was able to process the booking and get the best possible deal. She was very pleasant , efficient and knowledgeable of the cruise booked. A very stress free process but helped by having all the passenger information written down and available .”

Helpful Report

Posted 1 year ago

“Derek was really helpful. We were able to book exactly what we were looking for at a very competitive price.”

Helpful Report

Posted 1 year ago

“Knowledgeable, not at all pushy, easy to deal with”

Helpful Report

Posted 1 year ago

“Booked cruise with Stuart. So easy to arrange everything. First class.”

Helpful Report

Posted 1 year ago

“Gave ma all the information I asked for”

Helpful Report

Posted 1 year ago

“Knowledge & politeness”

Helpful Report

Posted 1 year ago

“Very polite and efficient booking, knowledgable to get us the best deal.”

Helpful Report

Posted 1 year ago

“Liam was very helpful in finding exactly what we were looking for. I would have no hesitation in using Iglu again. Great service.”

Helpful Report

Posted 1 year ago

“Derek was very friendly and communicated well with me.”

Helpful Report

Posted 1 year ago

“Easy to use internet to make booking”

Helpful Report

Posted 1 year ago

IgluCruise is rated 4.8 based on 2,910 reviews