IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently booked a P&O cruise with IgluCruise. The initial booking on line was straight forward. A couple of follow up queries were dealt with promptly. The cruise price was slightly cheaper than booking direct with P&O. Have used IgluCruise a number of times now to book cruises and have been more than satisfied with the service.”

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Posted 1 year ago

“James was extremely helpful. James was very professional, informative and made it really easy to make our booking, a smooth experience. Great job!!!! ???”

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Posted 1 year ago

“I felt at ease with Derek. He answered all my questions and more”

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Posted 1 year ago

“Really easy to book got the price quoted and a small discount applied which every little helps. I saw this cruise and stay option advertised on Iglu and it wasn’t available anywhere else which gives the best of both worlds a few days in Dubai and a weeks cruise.”

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Posted 1 year ago

“Derek was very helpful and understanding while taking our booking as part of our group was on another line giving info when prompted to do so.”

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Posted 1 year ago

“Efficient service”

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Posted 1 year ago

“I found the agent - Stuart - to be polite, knowledgeable and friendly. A stress and hassle free company to deal with.”

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Posted 1 year ago

“We’ve used Iglu before , really easy to book online . Staff are very helpful too should you wish to give them a call.”

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Posted 1 year ago

“I received the quote from Iglu and Anthony followed this up with a better one, he was very easy to talk to when we booked with him. This is the first time I have used Iglu and would do so again.”

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Posted 1 year ago

“So easy and helpful”

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Posted 1 year ago

“The agent I dealt with was called Jacob Harris. He made the whole process smooth and easy for me from consultation through to booking. This was despite us being quite complicated with a future cruise credit and military benefits to add on. He helped select the best room for us explaining his thoughts throughout. A really great service and I would recommend Iglu to friends based on my experience.”

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Posted 1 year ago

“Glen was very helpful and gave me some other useful tips. Highly recommended”

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Posted 1 year ago

“Jacob is always great, friendly and polite and willing to go the extra mile. Very reliable, does what he says he'll do. Iglu are our go-to for booking cruises”

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Posted 1 year ago

“Thanks Dom for helping me choose my first Cunard cruise. You were very helpful, Patient and got me the deal I was looking for.”

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Posted 1 year ago

“Ellie dealt with my request very promptly and professionally, and took her time to ensure everything was clear to me about the booking .”

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Posted 1 year ago

“Very helpfull”

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Posted 1 year ago

“After our cruise was cancelled, due to circumstances in the middle east, Bernie at Iglu Cruises has been an absolute angel getting us booked on another cruise. I can't fault her amazing service, she is fantastic”

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Posted 1 year ago

“I experienced a difficulty booking on line so rang for assistance. Derek was extremely helpful. At the end of the conversation he could not hear me, but continued with giving me details. A little while later he called me back to check I had heard him. The whole process was quick and easy. Was a pleasure dealing with a most pleasant gentleman.”

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Posted 1 year ago

“Fantastic customer service”

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Posted 1 year ago

“I literally got a quote and booked within minutes Always cheapest around and can't fault them”

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Posted 1 year ago

IgluCruise is rated 4.8 based on 2,910 reviews