IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly,knowledgeable and helpful and a pleasure to talk to.”

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Posted 11 months ago

“Steven was amazing went over and above to help with my booking. Excellent service”

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Posted 11 months ago

“We’ve booked with this company many times and always go back to them”

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Posted 11 months ago

“Really good old fashion customer service from Richard. Made it personal to us whilst booking. Laughed & made conversation whilst booking and always made sure we were happy with everything. Chose the best cabin. Thank you : )”

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Posted 11 months ago

“Another booking made with Iglu. Find them helpful, efficient and competitive on price. Ring back when they say and call handled professionally by Caitlin who is friendly and knowledgeable.”

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Posted 11 months ago

“It was very easy to call up and talk to someone who knows the cruise business and ships. Simple to book with a friendly, knowledgeable and helpful representative. This is our third time of using Iglu and we will definitely be using them again, thank you.”

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Posted 11 months ago

“From my first telephone call until our final call Mr Ashley Lowndes the representative for Iglu CruisesI i can only express as first Class.There was no pressure to complete the booking and during our phone call which there were many,through out our calls Mt Lowndes remained vert patient and professional. Pleasure to deal with Iglu Cruise”

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Posted 11 months ago

“Best prices - went direct to cruise line for a quote and iglu were £400 cheaper for same cruise! Website easy to navigate”

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Posted 11 months ago

“Sarah was very helpful and informative and made the booking of the cruise very easy.”

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Posted 11 months ago

“No additional costs. Clear details. Good advice. First time booking a cruise so was unclear how things work but Grace was very helpful and we booked with confidence”

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Posted 11 months ago

“Amanda listens to our queries very patiently and sorted them out very efficiently .”

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Posted 11 months ago

“Clear and concise booking. Very clear speech when giving details of all arrangements. Very helpful.”

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Posted 11 months ago

“I was given the information that I needed and did not feel pressured throughout the process to booking my cruise ship holiday”

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Posted 11 months ago

“Very easy to book my cruise holiday, Glen made it very clear about the booking.”

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Posted 11 months ago

“Daniel was helpful”

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Posted 11 months ago

“Competent, informative knowledgeable and patient”

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Posted 11 months ago

“The person I dealt with was very professional and helpful. She was very informative and obviously knew her business. Quick responses to our queries.”

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Posted 11 months ago

“Mark was helpful and made our booking straightforward”

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Posted 11 months ago

“Glen was very knowledgeable about Marella and the Caribbean. Speedily dealt with the administration part of booking. Quickly established I was a previous customer and had details to hand.”

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Posted 11 months ago

“All went smoothly”

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Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews