IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rhys who assisted me with booking the cruise was very helpful it was a pleasure to deal with him I highly recommend him.Iglu Cruise are very fortunate to have such a dedicated and skilful employee”

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Posted 11 months ago

“Ashlyn was so helpful and patient helping us to book what we wanted”

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Posted 11 months ago

“Always use Iglu to book our cruise, friendly, very helpful and highly recommend”

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Posted 1 year ago

“My wife and I have booked a cruise to Europe on P&O Ventura some years back. We were glad that IGLU is offering this present cruise which fit in nicely with our travel to London from 7 Nov to 3 Dec 2024. However, we faced some difficulties making payment for the cruise probably because we have given our Singapore address instead of my brother's address at Upton Park, Slough. We are glad that we were finally able to make our booking. Perhaps IGLU should make it clear to foreigners like us to provide a UK address to enable payment for the cruise be made.”

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Posted 11 months ago

“Danielle Harrison was friendly and ver professional, will definitely recommend Iglu.”

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Posted 11 months ago

“I'm absolutely delighted with the way Molly May has dealt with my booking MSC cruise today. She was very helpful and pleasant.”

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Posted 11 months ago

“Exceptionally easy to book the cruise that my wife and I were hoping to. Kash helped us through the whole process with his extensive knowledge. I have been looking online at various retailers for weeks. I found Iglu to be the most competitive. Will definitely use again”

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Posted 11 months ago

“Rhys was a very helpful, patient, polite gentleman who explained everything in detail and double checked all the information we gave him. Very happy with his service.”

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Posted 11 months ago

“The booking operator, Seren was very helpful, and made the whole experience easy and stress free.”

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Posted 11 months ago

“Great customer service and booking process. I had to transfer my booking to a new date and all Iglu representatives were fantastic, understanding the situation and liaising with the cruise company.”

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Posted 1 year ago

“Great Provided info - was patient while we sorted the family out, and got the booking sorted when we were ready.”

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Posted 11 months ago

“Excellent customer service, speedy response and helpful. Helped with the issue we had straight away.”

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Posted 10 months ago

“Great service”

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Posted 11 months ago

“Booked on line & really easy to navigate the website. On line chat bubble always available if there were any issues. I’ve booked with Iglu a few times now, can’t fault them.”

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Posted 11 months ago

“Have used Iglu on several occasions and staff always very helpful. Was particularly impressed with the lady that booked our latest MSC cruise. Thank you.”

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Posted 11 months ago

“Helpful and knowledgeable staff.”

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Posted 11 months ago

“Knowledgeable staff”

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Posted 11 months ago

“Always a great service”

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Posted 11 months ago

“As one of my go to holiday companies, booking with Iglu is always a pleasure . Dealing with knowledgeable staff and great deals , why go anywhere else ?. The price given for my latest cruise beat the price on cruise company’s own website . Everything is spelt out with simplicity and understanding, a smooth process from start to finish .”

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Posted 11 months ago

“Glen was excellent tonight. He checked all possibilities and alternatives nd options prior to booking.”

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Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews