IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service from William. Very helpful. Worked with me to make amendments to a cruise I saw advertised. Price matched with another company who were cheaper. Quick and easy process.”

Helpful Report

Posted 11 months ago

“Kash provided outstanding service, demonstrating exceptional politeness and accommodation. As first-time customers with Iglu Cruise, we were thoroughly impressed by how Kash patiently and knowledgeably addressed all our questions and concerns”

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Posted 10 months ago

“Great service from Millie, had quotes from other companies but Millie helped me book my dream cruise, nothing was too much trouble, Thank you Millie”

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Posted 10 months ago

“Easy to go through and sort - full guidance and easy options”

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Posted 10 months ago

“Very helpful agent. He responded to my enquiry positively and speedily, informing of each step of the process of finding cabins/flights/hotels/ tours which suited my times and budget.”

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Posted 10 months ago

“Really helpful and made the booking process stress free”

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Posted 10 months ago

“The agent was very knowledgeable and answered all my queries and very professional.”

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Posted 10 months ago

“Sue Tomas was extremely helpful and professional in her approach to booking our cruise. She was very informative and helped us to find a suitable cabin and flights. She was friendly but very concise and accurate in the details. Thank you.”

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Posted 10 months ago

“excellent service”

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Posted 10 months ago

“A very easy way to book a cruise, the lady who took my call was very well versed in the cruising world, she answered my questions professionally and with great knowledge. A pleasure to deal with.”

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Posted 10 months ago

“I am glad to have Daniel Forsyth to help me in booking. Professional and Helpful”

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Posted 10 months ago

“Helpful and responsive, we wanted to add an additional day to our trip which was no problem and great price!”

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Posted 10 months ago

“The iglu cruse operator Jamie was very helpful and phoned back at a time agreed. Made booking simple.”

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Posted 10 months ago

“Charlotte was very knowledgeable and did her upmost to get us holiday requirements. Lovely personality too”

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Posted 10 months ago

“Very helpful, and friendly service, got everything I needed for our cruise”

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Posted 10 months ago

“Monika was very helpful when I made my booking. She explained everything very carefully to make sure I understood.”

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Posted 10 months ago

“Efficient and polite service”

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Posted 10 months ago

“Great service Yass was very helpful and gave us the best deal would definitely recommend.”

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Posted 10 months ago

“This is our first cruise with ambassador and booked the illusion cruise. Everything was very straightforward and explained very pleased with the booking process”

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Posted 10 months ago

“Easy to book,great value,easy to book drinks package.”

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Posted 10 months ago

IgluCruise is rated 4.8 based on 2,910 reviews