IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service Very helpful cruise consultant Will definitely recommend him and iglu cruise”

Helpful Report

Posted 11 months ago

“Gemma went out her way to help.”

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Posted 10 months ago

“From the first phone enquiry answered by Jack Lee to the follow up calls, nothing was too much trouble. Patient, informative and very helpful despite several changes to the cruise/holiday schedule.”

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Posted 10 months ago

“Amanda went above and beyond to find the right holiday for 9 family to celebrate an upcoming birthday”

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Posted 10 months ago

“Excellent service, used them twice and would use again ⛄️ ?️”

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Posted 10 months ago

“Victoria was able to sort our extra requests quickly.”

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Posted 10 months ago

“I wanted a particular Crruise great customer service , great price for single supp . So went ahead with it straight away every confidence with Iglu , have been with them many times Thank you Ben”

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Posted 10 months ago

“Really good communications. Adam Walker was great to deal with. Really helpful and not pushy at all. Phoned back on time every time we made an appointment. Since booking the communication has been very informative. Just two years to wait now for the cruise!”

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Posted 10 months ago

“Glen was really helpful and informative. Also very patient”

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Posted 10 months ago

“Really helpful to be able to speak to an agent and get expert advice on cabin location and what works best for our family”

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Posted 11 months ago

“Seb was helpful and knowledgeable about cruises and cruise ships. I was able to agree a very good price for my trip in 2026.”

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Posted 10 months ago

“William made every effort to make sure our booking was correct and secure”

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Posted 10 months ago

“Liam was extremely helpful and knowledgeable . He was very pleasant and a great communicator making the booking experience clear and straight forward.”

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Posted 10 months ago

“The cruise specialist that I was dealing with from Iglu did a marvellous job throughout the process. He explained the process in detail and with great understanding.”

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Posted 10 months ago

“Rhys was exceptionally polite, friendly and helpful. Was a pleasure dealing with him. Would strongly recommend Iglu based on my experience today”

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Posted 10 months ago

“Easy booking and better price than direct with P&O.”

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Posted 10 months ago

“Emily tailored the holiday to my needs and was very patient in doing so. I have previously booked a number of cruises with Iglu and will continue to do so.”

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Posted 10 months ago

“Second time booking with you went away in September easy and stress free”

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Posted 10 months ago

“Jess was Very helpful and made the process of changing our holiday stress free. Would definitely recommend. 5stars.”

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Posted 11 months ago

“Excellent pricing and service. Thanks Ryan!”

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Posted 10 months ago

IgluCruise is rated 4.8 based on 2,910 reviews